Curriculum Technology Specialist IllinoisCOM

Job Description:

ABOUT THE POSITION

The Curriculum Technology Specialist provides hands-on technology support for academic laboratories lectures and experiential learning environments. This position plays a critical role in ensuring seamless technology operation during instructional activities managing recordings of educational content and supporting innovative learning experiences. Working closely with faculty and the other members of the Academic Operations Team this specialist ensures technology augments curriculum delivery and enhances the student experience across all learning modalities. The Curriculum Technology Specialist is a full-time role reporting directly to the Director of Academic Operations and will be based at our Chicago campus.

ABOUT THE UNIVERSITY
The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals organizations and communities. We enroll over 6000 students across 40 academic programs culminating in a bachelors masters or doctoral degree or a professional certificate and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years.

As an employee at The Chicago School you can become a member of an inclusive community committed to excellence. At The Chicago School we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic talented and passionate professionals who will help us continue to innovate for decades to come.

The University is building the Illinois College of Osteopathic Medicine or the IllinoisCOM anticipated to open for its first class of students in summer 2026 with a mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate patient-centered care of the highest quality.

KEY RESPONSIBILITIES
Lab & Lecture Technology Support

• Provide on-site technical support for experiential learning ensuring seamless integration of all equipment software and digital tools
• Set up configure and operate all classroom technology Troubleshoot technical issues in real-time during all curricular activities to minimize disruption to teaching and learning
• Coordinate with faculty prior to sessions to understand technological needs and ensure proper equipment configuration
• Support use of specialized laboratory equipment simulation technologies and discipline-specific software applications
• Manage equipment checkout and setup for mobile teaching carts and portable technology used across multiple learning space

Recording & Multimedia Production

• Operate recording equipment to capture any classroom activities required for educational use
• Manage lecture capture systems and ensure reliable recording of scheduled sessions
• Perform post-production editing including video trimming audio enhancement captioning and addition of graphics or annotations
• Upload and organize recorded content in the learning management system and institutional video platforms
• Ensure recordings meet accessibility standards
• Maintain and characterize all related educational media equipment including cameras microphones lighting and recording devices to quickly address any needs with the appropriate stakeholders.
• Archive and catalog educational media content for faculty and student access
  

VR & Anatomy Suite Technology Management

• Configure and maintain virtual reality equipment and applications in the Anatomy Suite for student learning experiences
• Provide technical support to faculty and students on digital solutions in the anatomy suite
• Troubleshoot VR hardware and software issues ensuring optimal performance and user experience
• Maintain and sanitize VR equipment according to health and safety protocols
• Work with operations to ensure availability and coordination of equipment Stay current with VR anatomy applications and recommend enhancements to support curriculum goals
• Train faculty and students on proper use of VR equipment and safety protocols
• Monitor system performance and coordinate with IT for software updates and technical maintenance
  

Faculty Collaboration & Training

• Consult with faculty on technology integration strategies for labs lectures and clinical teaching
• Provide one-on-one training and just-in-time support to help faculty effectively use classroom technology recording tools and specialized educational software
• Create and maintain reference guides and tutorials for commonly used technology in learning environments
• Gather feedback from faculty on technology effectiveness and identify opportunities for improvement
• Assist faculty with technology preparation for special events guest lectures and interdisciplinary sessions
  

Operations Team Collaboration

• Work with the other members of the Academic Operations Team to coordinate technology support for scheduled teaching activities
• Participate in team meetings to discuss technology needs challenges and upcoming academic events
• Coordinate with AV specialists and IT staff to ensure integrated support for learning spaces
• Assist with inventory management and equipment tracking for teaching technology
• Support quality assurance processes and contribute to continuous improvement of technology services
• Report to the Director of Academic Operations on technology utilization issues and recommendations
• Maintain documentation of technology setups procedures and troubleshooting solutions
  

BASIC QUALIFICATIONS
Education:

• Associates degree in Instructional Technology Digital Media Production Information Technology or related field required
• Equivalent combination of education and relevant technical experience may be considered

Experience:

• Minimum 2 years of experience providing technological support in educational settings preferably in higher education medical education or health sciences programs
• Demonstrated experience with video recording editing and multimedia production
• Hands-on experience supporting laboratory or clinical teaching environments
• Experience with virtual reality systems or immersive learning technologies preferred
  

Technical Skills:

• Proficiency with video recording equipment cameras microphones lighting and audio systems
• Experience with video editing software (Adobe Premiere Final Cut Pro Camtasia or similar)
• Strong knowledge of lecture capture systems (Panopto Echo360 Kaltura or similar platforms)
• Familiarity with learning management systems (Canvas Blackboard Moodle) and video content management
• Experience with VR hardware (Meta Quest or similar) and educational VR applications
• Understanding of classroom presentation technology including projectors interactive displays and control systems
• Working knowledge of accessibility standards for video captioning and multimedia content
• Ability to troubleshoot hardware and software issues independently

Soft Skills:

• Excellent customer service orientation with ability to remain calm under pressure during live teaching sessions
• Strong communication skills with ability to explain technical concepts to non-technical faculty and students
• Collaborative team player who works effectively with faculty operations staff and IT professionals
• Highly organized with strong attention to detail and ability to manage multiple concurrent activities
• Flexible and adaptable able to respond quickly to changing priorities and urgent technology needs
• Problem-solving mindset with ability to think critically and implement creative solutions
  

Additional Requirements:

• Ability to lift and transport equipment up to 40 pounds (cameras tripods VR equipment mobile carts)
• Capable of standing for extended periods during lab and lecture support
• Ability to work in various teaching environments including laboratories lecture halls and simulation spaces
• Manual dexterity for equipment setup cable management and VR device handling

PREFERRED QUALIFICATIONS

• Experience in medical education health sciences or clinical teaching environments
• Knowledge of anatomy education and familiarity with anatomy software/applications
• Background in instructional design or educational technology integration
• Experience with 3D visualization simulation technologies or immersive learning tools
• Familiarity with medical imaging or specialized health sciences equipment
• Video production certification or coursework
• Experience with live streaming and hybrid learning technologies

Additional Position Details:

• Schedule aligned with academic calendar with concentration during teaching hours (typically 8am-5pm with some variation)
• Occasionally early morning evening or weekend hours may be required for special events or recordings
• Work performed in classrooms laboratories anatomy suite and simulation centers
• Fast-paced environment requiring quick response to real-time technology needs during active teaching sessions
• Collaborative team environment with regular interaction with faculty students and operations colleagues

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