MSP FMS P2P – DCM – Manager-Operate
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
At PwC our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs develop financial solutions and offer guidance and support to help clients optimise their financial performance improve decision-making and achieve their financial goals.In financial operations at PwC you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes identify areas for improvement and design and implement solutions to streamline financial operations enhance controls and reduce costs. You will be responsible for providing guidance on financial systems implementation process automation and financial shared services.
Job Description
To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.
As a Manager youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others recognise their strengths and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firms/clients expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages highlighting and summarising key points.
- Uphold the firms code of ethics and business conduct.
Process: P2P
Job Title: P2P BPO Manager
Level: Manager
Position: 1
Role summary:
The P2P BPO Manager oversees a team of P2P analysts within a highvolume sharedservice or BPO environment. The role is accountable for team performance and capacity management operational quality escalation resolution process improvements and close collaboration with finance tax treasury legal and other crossfunctional partners during monthend/periodend activities.
Key responsibilities:
Manage daytoday operations of the P2P BPO team including workload allocation staffing and productivity tracking.
Own team volumes and capacity planning to ensure SLA/KPI adherence and timely delivery.
Serve as escalation point for internal and external stakeholders and lead resolution of complex vendor payment and PO issues.
Drive process improvements and software/tool optimization across P2P functions to improve efficiency and quality.
Create maintain and report on weekly/monthly metrics and management dashboards.
Provide coaching performance management and firstlevel reviews of teamoutputs.
Collaborate closely with crossfunctional partners (Tax Treasury Legal Payroll Procurement FP&A) during monthend and for complex tickets.
Ensure accurate documentation of desktop procedures and support onboarding/transition activities as needed.
Required qualifications:
Minimum 78 years experience in Accounts Payable P2P operations vendor management or related finance operations with at least 23 years in a supervisory or teamlead capacity.
Bachelors degree in Accounting Finance Business or related field (or equivalent experience).
Demonstrated ability to manage high transaction volumes and lead a team effectively.
Strong communication stakeholder management and analytical skills.
Proven experience creating and using operational metrics and reporting to manage performance.
Experience with SLA/KPI governance process optimization automation initiatives and qualitycontrol frameworks.
Prior experience collaborating with tax treasury legal and other finance functions on complex payment and periodend issues.
Experience working in a shared services / captive BPO or thirdparty outsourcing environment.
Preferred qualifications:
Professional accounting qualificationpreferred(CA/CPA).
Familiarity with ERPs and P2P/reporting tools (e.g. SAP Oracle NetSuite Ariba Coupa) and invoice automation technologies.
Tools:
Microsoft Office
NetSuite
Slack
Workday
Ironclad
Zip
Navan
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Manager
Key Skills
- SQL
- Python
- CSS
- pi/sql
- API
- C++
- HTML
- JavaScript
- Linux
- PHP
- Web Services
- Adobe Flash
- Java
- XML
- UNIX
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
