Service Porter
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Job Location:
Hereford, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Whiteface Ford is seeking a dependable and motivated Service Porter to support daily service department operations. This position plays a vital role in maintaining workflow efficiency supporting Service Advisors and ensuring a professional and organized service drive experience for customers.
The Service Porter position is designed as an entry-level role with a defined growth path into Service Advising for individuals who demonstrate reliability initiative and a strong understanding of dealership service processes.
Key Responsibilities
Assist with running customer and dealership vehicles through the car wash
Assist Service Advisors with shuffling staging and organizing vehicles throughout the service lot
Locate vehicles and bring them to the service drive for:
Customer pickup or drop-off
Advisor review
Technician needs
Detailing washing or delivery
Perform various tasks in support of Service Advisors and overall service department workflow
Properly tag vehicles using hang tags and dealership identification methods
Install protective items on vehicles including:
Floorboard covers
Seat covers
Steering wheel covers
Maintain a clean orderly and professional service drive and lot environment
Follow all dealership safety procedures and operational standards
Perform other related duties as assigned to support efficient service department operations
Qualifications & Requirements
Must be at least 18 years of age
Valid drivers license required with an acceptable driving record
Ability to lift up to 50 pounds
Clean-cut professional appearance
Ability to follow directions and work efficiently in a fast-paced environment
Strong attention to detail and sense of responsibility
Willingness to learn dealership systems processes and service workflows
Positive attitude and team-oriented mindset
Driving Requirements
Employees 18 years of age or older may operate vehicles on dealership premises only
Employees 21 years of age or older with a clean driving record may be assigned tasks requiring driving vehicles off dealership premises as business needs require
All driving assignments are subject to dealership policies and insurance requirements
Attire & Appearance Standards
Jeans with a company-issued polo shirt
Clean professional and well-groomed appearance required at all times
Growth & Advancement Opportunity
This position is intended to serve as a developmental role within the service department. As the Service Porter becomes familiar with dealership processes repair order flow customer interaction and service operations there may be opportunities for advancement into a Service Advisor position based on performance reliability and demonstrated aptitude.
Work Environment
Combination of indoor and outdoor work in varying weather conditions
Fast-paced automotive service department
Frequent interaction with Service Advisors Technicians and Management
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
We are looking for an Automotive Sales Associate to join our new car sales team! The right person will have experience selling, and must love working with peop...
