POSITION SUMMARY
At the heart of local communities Sheraton brings people togetherboth our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Concierge because together we are better. Start your career at Sheraton where you dont just work - you belong.
Position Summary:
Be the face of the hotel welcoming and connecting with guests through each guest interaction from arrival to departure
Respond to guest enquiries for special arrangements or services including but not limited to transportation reservations and dry cleaning
Be the connecter and facilitator of collective power and assist the concierge team in general operational tasks whilst supporting other front office associates
Be an expert on the hotel and the surrounding community know it inside and out to exceed guest expectations
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service enabling future bookings
Plan and execute team building activities for your team as together we are better.
Create meaningful guest experiences performing unique services that are tailored to client requirement
Be the main point of contact for all external & internal clients for the department
Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner
About You:
A current drivers license
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
Grow develop and progress with internationally recognized training programs unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
Sheraton Hotel is part of Marriott Internationals Premium portfolio which has committed to putting people first for 90 years. Apply now!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more