Dutch Customer Specialist in Lisbon

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Grow Your Career in Customer Support Excellence!

Do you enjoy helping others and turning questions into positive experiences Were looking for a customer-first Customer Support to join a dynamic team. If you thrive in a fast-paced environment and solve problems with empathy clarity and professionalism this role could be a great fit.

Role Overview:

As a Customer Specialist youll be the key point of contact for users supporting them through channels like email chat and social platforms. Whether its account access billing queries or technical troubleshooting your goal is to keep the customer journey smooth and high quality from start to finish.

Key Responsibilities:

Provide friendly effective support across multiple communication channels
Assist with account creation password recovery billing inquiries and identity verification
Troubleshoot technical issues accurately and keep users informed throughout the process
Deliver a consistent respectful and customer-focused experience in every interaction
Log and document cases correctly while following internal procedures and guidelines
Work closely with internal teams to improve processes and raise support quality
Share insights and suggestions to enhance customer experience and service delivery

Requirements:

Language Skills: Fluent in Dutch (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Portuguese residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Why Join Us:

Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Onsite Work: Engage and grow in a collaborative office environment
Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity Apply today and lets connect!

Grow Your Career in Customer Support Excellence! Do you enjoy helping others and turning questions into positive experiences Were looking for a customer-first Customer Support to join a dynamic team. If you thrive in a fast-paced environment and solve problems with empathy clarity and professionalis...