Senior Manager, Global Process Owner Order to Cash

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the lives of patients and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits services and programs that provide our employees with the resources to pursue their goals both at work and in their personal lives. Read more: Description

Responsible and accountable for successful design development execution and performance of regional order-to-cash (O2C) end-to-end business process. Drive process efficiency through IT solutions and global standardization. Plan and execute multiple projects to support order-to-cash operating objectives worldwide. Serve as a global business partner focused on providing optimal service with sustained focus on operational excellence standardization innovation and compliance. Act as project manager with senior leaders in Finance Market Access Supply Chain and IT leaders to ensure timely execution so shipments to customers and patients are not impacted.

Financial impact

Contribute directly to earnings through ensuring optimal use of the companys ERP (SAP) and other approved systems and implementing systems and process enhancements. Responsible for achieving cost and value strategies based on benchmark and global objectives through the management of high impact projects.

Job Responsibilities

• Drive process improvement and innovation aligned with the organizations strategy

• Create excellent internal and external customer experience

• Nurture a culture of collaboration and high performance and share best practices and efficiency ideas across regions and functional areas inside and outside Finance

• Understand define and communicate regional and/or local regulatory requirements relative to O2C and the impacts these local accommodations may entail on the global design

• Oversee the overall integrity and integration of the Global Order-to-Cash process and regional organization design and its continuous improvement.

• Develop regional process strategy

• Create a culture of financial discipline operational efficiency & positive customer experience by driving process improvements through global standardization and IT enhancements

• Lead regional meetings with Business Partners to review services and identify new business needs

• Act as O2C Lead for Celgene Integration and Genpact BPO through standardizing processes and focusing on best practices.

• Work closely will all relevant stakeholder to ensure the global processes are implemented and followed and that locally required accommodations are fully understood and adhered with

• Support GFS Finance IT Supply Chain and Commercial driven projects

• Act as a Project Lead by develop a comprehensive project plan including defining project goals objectives tasks timelines and resource requirements.

• Project Execution: Coordinate and manage project activities ensuring that tasks are completed on time and within budget. Monitor progress identify and resolve issues and manage changes to project scope.

• Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the project lifecycle to minimize their impact on project outcomes. Consult with Business Controls Function (BCF)

• Stakeholder Management: Identify project stakeholders and establish effective communication channels. Manage stakeholder expectations address concerns and ensure their involvement and satisfaction throughout the project.

• Continuous Improvement: Identify lessons learned from completed projects and apply them to improve future project management practices. Seek opportunities for process optimization and efficiency gains.

Qualifications

• B.S. Degree in Finance Supply Chain IT or related discipline.

• Knowledge of order-to-cash processes with 8 years of pharmaceutical experience.

• Fluent in English language.

• Strong project management and leadership skills.

• Advanced knowledge of SAP BW.

• Ability to operate through influence rather than through authority.

• Strong analytical and problem-solving skills capacity to understand complex issues and demonstrated ability to manage multiple competing priorities. Strong critical thinking and proven ability to demonstrate attention to detail. Demonstrates flexibility and adaptability in a dynamic and diverse environment.

• Ability to assess and promptly resolve problems.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and ability to work in a matrix environment.

• Some travel may be required.

If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job such as required skills where the job is performed the employees work schedule job-related knowledge and experience. Final individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits please visit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical pharmacy dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability life insurance supplemental health insurance business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays Global Shutdown Days between Christmas and New Years holiday up to 120 hours of paid vacation up to two (2) paid days to volunteer sick time off and summer hours flexibility. Parental caregiver bereavement and military leave. Family care services such as adoption and surrogacy reimbursement fertility/infertility benefits support for traveling mothers and child elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture promoting global participation in clinical trials while our shared values of passion innovation urgency accountability inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential site-by-design field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application or in any part of the recruitment process direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position please visit this page for important additional information: Protection

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