Customer Service Representative
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
$ 16 - 18
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
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Diehl Collision is seeking a dedicated Customer Service Representative to join our team in Pittsburgh this role you will be the primary point of contact for our customers providing exceptional service and support to ensure a positive experience with our company. You will handle inquiries resolve issues and assist with various customer-related tasks in a fast-paced automotive environment.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone email and in-person
- Assist customers with product information order status and service scheduling
- Resolve customer complaints and escalate issues to the appropriate teams as needed
- Maintain accurate and detailed records of customer interactions
- Collaborate with other departments to ensure seamless customer service
- Participate in ongoing training to stay informed about company products and policies
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Proficiency with computers and basic software applications
Benefits
- Competitive hourly wage of $16.00 - $18.00 paid bi-weekly
- Opportunities for career growth and professional development
- Supportive and collaborative work environment
- Employee discounts and other company perks
About the Company
Diehl Automotive Group is a leading provider of automotive services located in Pittsburgh PA. We are committed to delivering outstanding customer service and high-quality automotive solutions. Our team values integrity teamwork and a passion for excellence making us a great place to grow your career.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
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