Customer Service Representative

Memphis, TN - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Functions Duties Responsibilities and Position Qualifications:

Location: Memphis TN 38134
Days: Monday-Friday
Hours: 2:30pm - 11:00pm
Full-time Benefit Eligible

Multi-tasking is your middle name. Youve got great typing skills a passion for solving problems and a way of explaining things that helps people feel valued. Youre also looking for great benefits the support of an all-star team and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours

In this role you will:

Provide patients clients and the laboratory team with exceptional service right over the phone!
Work in a call center environment.
Process billing claims analyze accounts and help callers understand their charges.
Champion safety compliance and quality control.

All you need is:

High School Diploma or equivalent
1 year of experience working in a call center or in the laboratory
Exceptional communication skills
Top notch typing proficiency (at least 35wpm) including 10-key
Ability to thrive in a fast-paced environment

Bonus points if youve got:

Associates Degree or Medical Assistant training
2 years of laboratory training or experience in specimen collection and processing
Data entry experience in a production environment

Well give you:

Appreciation for your work
A feeling of satisfaction that youve helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance including Paid Time Off and Paid Holidays
Competitive benefits including medical dental and vision insurance
Help saving for retirement with a 401(k) plus a company match
A sense of belonging were a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Laboratory Operations

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Job Functions Duties Responsibilities and Position Qualifications:Location: Memphis TN 38134Days: Monday-FridayHours: 2:30pm - 11:00pmFull-time Benefit EligibleMulti-tasking is your middle name. Youve got great typing skills a passion for solving problems and a way of explaining things that helps pe...