Online Chat Representative
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Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Online Chat Representative at White Light Financial Inc
Job Responsibilities:
- Engage with customers through online chat to provide information about insurance regulations and employee benefits solutions
- Assist customers in navigating insurance plan changes and costs
- Respond to customer inquiries in a timely and professional manner
- Identify customer needs and recommend appropriate solutions
- Maintain accurate records of customer interactions
Essential Qualifications:
- Excellent communication skills both written and verbal
- Strong problem-solving abilities
- Ability to multi-task and prioritize in a fast-paced environment
- Customer-oriented mindset with a focus on providing high-quality service
Desired Experience: 1-2 years of customer service experience
Salary & Benefits:
- Competitive salary based on experience and qualifications
- Health insurance and other employee benefits
- Paid time off and holidays
- Ongoing training and professional development opportunities
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
