flex Sales Executive

This is a temporary position.

Must live in the Seattle market within 60 miles of hotel and be able to commute to the market.

JOB SUMMARY

Drives revenue to achieve Hotels topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; 2 years experience in the sales and marketing guest services front desk or related professional area. OR 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; no work experience required. Preferred: 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group catering transient); knowledge the hospitality industry.

CORE WORK ACTIVITIES

Managing Sales Activities Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel determine account deployment structure identify key buyers within each account and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. Assist Property Sales Leader in identifying share shift targets. Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. Manages daily Status Change reports to help close on hotel business. May work with Local Sales U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. Provides property support by coordination and executing property internal mining efforts to assigned hotels Solicits new business from non-deployed small business accounts reader boards and leads sent through internal referral mechanisms. Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. Utilizes internal lead referral tools (e.g. eProspecting Portal) to solicit new business opportunities and contacts. Ensure Hotel has property lead generation program to identify new business. Re-solicits non-deployed realized opportunities including turndowns lost opportunities and actualized business when appropriate. Drives customer satisfaction through daily interactions (e.g. solicitations re-solicitations account calls site inspections new business calls face to face activities etc.). Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g. lunch and learns social hours company of the month activities local industry events Convention and Visitors Bureau (CVB) Activities etc.). Conducts site inspections for customer accounts as appropriate. Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. Qualifies and maintains customers long-term business potential and refers customers to market field hotel or national sales office as required. Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. Leverages MI Leads for Out of Org Non-Deployed Accounts. Presents stakeholder hotel benefits and features based on customer needs. Understands and utilizes all business processes written in support of the sales organization. Utilizes negotiation skills and creative selling abilities to uncover new business. Uses all information systems (e.g. CI/TY SFA Web MRDW MarRFP-SAPP Hoteligence Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) to sell effectively against the competition. Communicates trends opportunities and market changes to appropriate parties as needed. Leverages all available sales channels (e.g. group and transient intermediaries field sales worldwide reservation offices etc.) to optimize sales revenues. Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. Tracks weekly activities and relationship to revenue and room night production. Sets day-today priorities to complete assigned responsibilities Actively participates and contributes to Sales Strategy Meetings as appropriate. Adjusts to significant variation in daily workload through independent prioritization. Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. Performs other duties as appropriate. Building Successful Relationships Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. Participates in community and hotel networking events (e.g. Rotary Clubs RI Social Hours Chamber of Commerce etc). Visits neighborhood target and local small business accounts and coordinate follow up efforts. Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales Account Sales and Global Sales) to establish coordinated sales efforts that are complementary and not duplicative. Handles customer care issues and as necessary refers them to the appropriate owner. Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience. Services customers to obtain and grow share of the account. Executes and supports the companys customer service standards. Engages in property related events that support the development of new accounts (e.g. General Manager (GM) Reception Concierge Level hospitality etc.). Performs other duties as assigned to meet business needs.

MANAGEMENT COMPETENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develop and evaluate alternatives and solutions solve problems and choose a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards. Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g. Engineering/Maintenance Event Management Finance and Accounting Human Resources Legal/Contracting Food and Beverage Guest Services/Front Desk Sales & Marketing Security/Loss Prevention Retail/Gift Shops Spa and Recreation/Health Club). Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.). Mathematical Reasoning - Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.