Network Engineer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

• Provide technical support troubleshooting and maintenance of the existing IP network (firewalls routers switches) remotely and on-site across Motorolas product portfolio and customer contracts.

• Make configuration changes on network devices as required (Juniper/Cisco/Fortigate)

• Work with the project teams for any new network deployments

• Perform upgrades on network devices (remote/onsite) and assist with network designs

• Prepare diagrams and as built documentation

• Interact with a wide range of technical and non-technical stakeholders

• Solve complex design and application problems that affect the data flow between applications and user devices

• Solve complex design and application problems that affect the data flow between applications and user devices

• Work alongside with senior technical engineers as an escalation point for the Network

• Operations Control Centre (NOCC) staff or Field Engineers when necessary

• Perform other adhoc IT related tasks including cabling and installation of devices/servers

• Follow work instructions procedures and policies

• Develop implement and maintain procedures to measure and track service performance/quality

• Log Change requests and incidents as requested in Remedy Service Desk

• Adhoc interstate travel as required to support other managed services networks

• Provide after hours support to troubleshoot networks

Basic Requirements

Essential:

• Bachelors degree in Information Technology Computer Science or related engineering field.

Highly Desirable:

• ITIL Foundation v4 certification

• Juniper JNCIP or similar experience

• Working knowledge of Palo Alto and Juniper SRX Firewalls

Desirable:

Additional qualifications (or significant industry experience) with regard to:

• Any Security certifications

• Network design implementation troubleshooting experience including LANs/WANs

• VPNs Juniper SRXs Palo Alto Firewalls and Catalyst 9K series

• Any VMWare/LINUX certifications

• Network Security skills including IDS IPS and SIEMs

Professional Experience

Required:

• 5 years of hands-on experience with Juniper SRX Palo Alto and Cisco in a mission-critical environment

• Knowledge of cybersecurity frameworks

• Knowledge of FortiGate Firewalls

• Knowledge Cisco Catalyst 8K and 9K series

• Working knowledge of Routing protocols switching and Tunnelling technologies (OSPF/BGP/IPSec/RSTP)

• Understanding of MPLS technologies

• Demonstrated understanding of firewall concepts and operation

• Administration configuration fault finding and maintenance of networks LAN WAN routers switches servers workstations and applications

• Virtualization knowledge

• Proven experience with customer engagement at a technical level including troubleshooting discussions solution delivery and stakeholder communication.

• Excellent problem-solving analytical and communication skills.

• Effective time management skills.

• Ability to prioritise multitask and meet deadlines.

• Strong ability to communicate technical issues clearly to both technical and non-technical audiences.

• Willingness to travel across ANZ.

• Australian Citizen with eligibility to obtain baseline and NV1 security clearance (mandatory).

Personal Attributes:

• Strong analytical and problem-solving skills with a systematic investigative mindset.

• Excellent written verbal and interpersonal communication skills.

• Customer-focused with proven ability to engage directly with end users and stakeholders

• Strong commitment to reliability quality and service excellence.

• Collaborative team player with the ability to resolve conflicts and work effectively across cross-functional teams.

• Adaptable self-motivated and eager to learn new technologies in fast-paced environments.

• Well-organised with strong planning prioritisation and ownership of tasks.

• Professional proactive and integrity-driven in achieving objectives.

• Confident in engaging with customers and managing subcontractors.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.