Travel Trade Account Manager North Region
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Job Location:
Farnborough - UK
Yearly Salary:
GBP 38000 - 40000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The great outdoors is our happy place and its open all year round. Ski the slopes walk the walks and explore the Lapland wilderness. If natures in your nature if youre itching for adventure - youve found your people. We are united by our shared passion for our exceptional brands - Inghams and Santas Lapland. Driven by a strong sense of purpose staying true to our commitment to our people and planet.
If youre looking for a career thats not just a job but a fulfilling adventure we welcome you to explore opportunities with us. Join our team and be part of a dynamic purpose-driven business dedicated to making a positive impact in the world. Join us on our journey creating extraordinary travel experiences for all.
Our vision is to be the most loved travel company in our markets famous for customer experience and sustainable travel.
We put people at the heart of everything we do and are proud of the extensive benefits we offer.
This role is fully remote/home based with significant travel around our northern region (covering Scotland North East North West down to the Derby/Nottingham area). This is a full-time position however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week).
Salary: 38000 - 40000 p.a. bonus & mileage expenses
About the role:
The Key Account Manager plays a pivotal role in managing and growing relationships with our key trade partners (travel agents). This is a blended role with time split between desk-based relationship management planning and reporting and regular on-the-road visits training events and supporting our partner agents to confidently sell our specialist product range. Responsibilities:
Manage a defined portfolio of key trade accounts to achieve revenue passenger and growth targets.
Develop and implement account plans that strengthen relationships and maximise sales opportunities.
Identify new business opportunities within existing accounts and through targeted prospecting.
Negotiate commercial terms marketing support and joint business plans where appropriate.
Provide ongoing product knowledge sales support and training to key accounts both virtually and in person.
Deliver engaging training sessions product updates webinars and in-branch visits.
Represent the business at trade events conferences fam trips and partner roadshows.
Act as the main point of contact for agents ensuring queries are resolved quickly and professionally.
Track performance sales trends and campaign activity providing regular updates and insights to the wider business.
Work closely with Marketing Product and Operations teams to ensure trade feedback is shared and actioned.
Contribute to the development of sales tools assets and incentives to support trade partners.
Maintain accurate records and account activity within trade database.
Am I the right person We are looking for your application to demonstrate:
Experience in an account management trade sales or business development role within travel or tourism.
Strong relationship builder with excellent communication and presentation skills.
Commercially minded results/target-driven and comfortable negotiating commercial agreements.
Confident delivering training in person and online.
Highly organised with strong planning reporting and administrative skills.
Comfortable working independently while being an active team player.
Able to travel regularly throughout the northern region (with occasional overnight stays).
Valid driving licence and access to a vehicle.
Creative and innovative thinker.
Passion for specialist outdoor holidays (ski/walking) will be an advantage.
Sustainability and responsible tourism is at our core and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary and change would be slow if we all thought the same way. We challenge our ideas each other and our business partners - always with respect and kindness.
Inghams & Santas Lapland are a part of Hotelplan Group a well-established and diverse family of specialist tour operators with a long tradition of developing and operating market-leading experiences. The family comprises ski and walking holidays with Inghams and Santas Lapland; adventure travel with Explore Worldwide; and self-guided experts Inntravel.
The great outdoors is our happy place and its open all year round. Ski the slopes walk the walks and explore the Lapland wilderness. If natures in your nature if youre itching for adventure - youve found your people. We are united by our shared passion for our exceptional brands - Inghams and Santas Lapland. Driven by a strong sense of purpose staying true to our commitment to our people and planet.
If youre looking for a career thats not just a job but a fulfilling adventure we welcome you to explore opportunities with us. Join our team and be part of a dynamic purpose-driven business dedicated to making a positive impact in the world. Join us on our journey creating extraordinary travel experiences for all.
Our vision is to be the most loved travel company in our markets famous for customer experience and sustainable travel.
We put people at the heart of everything we do and are proud of the extensive benefits we offer.
This role is fully remote/home based with significant travel around our northern region (covering Scotland North East North West down to the Derby/Nottingham area). This is a full-time position however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week).
Salary: 38000 - 40000 p.a. bonus & mileage expenses
About the role:
The Key Account Manager plays a pivotal role in managing and growing relationships with our key trade partners (travel agents). This is a blended role with time split between desk-based relationship management planning and reporting and regular on-the-road visits training events and supporting our partner agents to confidently sell our specialist product range. Responsibilities:
Manage a defined portfolio of key trade accounts to achieve revenue passenger and growth targets.
Develop and implement account plans that strengthen relationships and maximise sales opportunities.
Identify new business opportunities within existing accounts and through targeted prospecting.
Negotiate commercial terms marketing support and joint business plans where appropriate.
Provide ongoing product knowledge sales support and training to key accounts both virtually and in person.
Deliver engaging training sessions product updates webinars and in-branch visits.
Represent the business at trade events conferences fam trips and partner roadshows.
Act as the main point of contact for agents ensuring queries are resolved quickly and professionally.
Track performance sales trends and campaign activity providing regular updates and insights to the wider business.
Work closely with Marketing Product and Operations teams to ensure trade feedback is shared and actioned.
Contribute to the development of sales tools assets and incentives to support trade partners.
Maintain accurate records and account activity within trade database.
Am I the right person We are looking for your application to demonstrate:
Experience in an account management trade sales or business development role within travel or tourism.
Strong relationship builder with excellent communication and presentation skills.
Commercially minded results/target-driven and comfortable negotiating commercial agreements.
Confident delivering training in person and online.
Highly organised with strong planning reporting and administrative skills.
Comfortable working independently while being an active team player.
Able to travel regularly throughout the northern region (with occasional overnight stays).
Valid driving licence and access to a vehicle.
Creative and innovative thinker.
Passion for specialist outdoor holidays (ski/walking) will be an advantage.
Sustainability and responsible tourism is at our core and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary and change would be slow if we all thought the same way. We challenge our ideas each other and our business partners - always with respect and kindness.
Inghams & Santas Lapland are a part of Hotelplan Group a well-established and diverse family of specialist tour operators with a long tradition of developing and operating market-leading experiences. The family comprises ski and walking holidays with Inghams and Santas Lapland; adventure travel with Explore Worldwide; and self-guided experts Inntravel.
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Inghams and Santa’s Lapland are part of Hotelplan UK, a Group of specialist tour operators.As a Groupweare incredibly passionate about the holidays we sell, and our employees both in the UK and Overseas are focussed on ensuring that we meet, indeed exceed, the expectations of our cust ... View more
