Finance Team Manager, FP&A Retirement & Wealth

As Finance Manager FP&A North America WAM Retirement & Wealth you will lead a high-performing team responsible for delivering strategic financial insights and driving operational excellence across GWAM Retirement & Wealth businesses. This role combines leadership stakeholder engagement and analytical rigor to support planning forecasting and reporting activities. You will work closely with North America partners to enhance business performance manage key initiatives and ensure strong governance and addition to leadership responsibilities this role will also serve as a responsible for the Personal Investing business unit under Wealth focusing on flows reporting forecasting planning and management reports. Leading a team of 4 FTE professionals youll foster a culture of collaboration continuous improvement and accountability. This position follows a mid-shift schedule with flexibility to adjust hours based on business needs.

Position Responsibilities:

• Deliver clear actionable insights through variance analysis trend identification and scenario modeling.
• Lead the production and oversight of deliverables for the new Personal Investing business unit including flows and core earnings reporting forecasting and planning activities.
• Prepare high-quality monthly and quarterly reports dashboards and presentations tailored to stakeholder needs.
• Review and assist in consolidating management reports/dashboards business channel reports cost of management report and ad hoc analyses.
• Ensure adequate controls are in place and escalate issues promptly.
• Support and train junior team members on processes and reporting requirements.
• Drive resolution of critical issues and proactively manage control efficacy.
• Conduct root cause analysis of production problems and develops timely solutions.
• Oversee the preparation and maintenance of templates report packages highlight key issues and actively look for resolution

Stakeholder Management:

• Build strong relationships with North America WAM stakeholders Retirement & Wealth.
• Communicate effectively with global stakeholders including FP&A Consolidation Group FP&A Finance Technology COE teams Compliance and Risk.
• Identify and recommend improvements to operational processes and controls.
• Escalate service issues and communicate production updates and challenges promptly.
• Responsible for conducting timely governance service delivery calls with stakeholders.

Leadership & Team Management:

• Manage day-to-day operations promoting team efficiency and effectiveness.
• Allocate tasks and oversee the teams task monitoring system for business review reporting.
• Coach develop and train team members conduct feedback sessions one-on-ones and performance reviews.
• Lead regular business reviews and produce dashboard reports on team performance.
• Ensure compliance with SLAs and internal standards.
• Optimize resource utilization and align team capabilities with business needs.
• Oversee recruitment onboarding and coordination with HR IT and Finance.

Project & Process Management:

• Act as project manager for short-term initiatives streamlining and automation efforts.
• Champion continuous improvement in reporting analysis and FP&A processes.
• Lead special projects involving new services products or process enhancements.

Required Qualifications:

• University degree in Finance Accounting Economics or related field; CPA CFA CISI or CAT is an advantage.
• 7 years of progressive experience in financial services or shared services with 3 years exposure to people leading role.
• Strong stakeholder management and influencing skills.
• Advanced knowledge of Wealth & Asset management industry and financial reporting.
• Excellent analytical problem-solving and communication skills.
• Strong understanding of production environments and reporting systems.
• Ability to adapt to change and manage multiple priorities under tight deadlines.
• Experience migrating tasks from onshore to Manila.

Preferred Qualifications:

• Proficiency in MS Office applications. Strong Microsoft Excel skills required with ability to understand high volume of data and complex formulas. VBA macro skill is not required.
• Knowledge of Power BI and Anaplan. Anaplan Level 1 is an advantage but not required.
• Familiarity with IFRS tools (SmartView-Essbase Lawson).
• Strong interpersonal skills and ability to work across cultures.
• Flexible shift schedules and willingness to work overtime when needed.
• Active in professional development and industry engagement.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .