L3 Digital Product, Billing & Revenue Enablement

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Join Our Team

At TELUS the Billing & Revenue Enablement (BRE) team collaborates with business and CIO partners to develop capabilities roadmaps and oversee the advancement of our payments billing rating and subscription ecosystems in support of business objectives. Our team is focused on achieving results and offers you the opportunity to gain a comprehensive understanding of the business. We foster a learning environment that encourages you to dive into challenging initiatives allowing you to expand your skills and facilitate your personal growth.

Heres what well accomplish together and the impact youll make

The BRE team plays a crucial role in delivering an exceptional end-to-end customer experience for TELUS wireless and wireline products and services. We collaborate extensively with external partners technical teams go-to-market teams and operations teams to support our business this position the successful candidate will have the opportunity to drive impactful cross-functional capabilities within the realm of payments

Leveraging your strong business and technical knowledge of products and services you will be responsible for developing new enhancements by taking ownership of the entire lifecycle from ideation to execution. With your collaborative and engaging approach you will bring together all stakeholders to drive product innovation and develop prioritized delivery roadmaps. Your contributions will help evolve our suite of marketing products and services as well as our overall Product Management approach.

Heres how

Manage the full end-to-end enablement of new products and/or services from concept through to design development testing and launch
Own and execute payments and subscription-related projects while maintaining flexibility to support additional strategic initiatives aligned with evolving business priorities
Engage internal and external stakeholders across business units to ensure cross-functional alignment
Be a customer experience champion that helps Marketing to solve business problems
Serve as a subject matter expert and the liaise between technical and non-technical personnel
Build out executive-level progress updates and regularly present to senior leadership
Complete capital management activities including requesting for project funding and managing project budget
Drive innovation and new product features to address market needs user requests and product goals
Work collaboratively with our stakeholder business units to identify and prioritize strategic and tactical initiatives and solutions that have the potential to create competitive advantage
Keep informed of emerging marketing capability trends and develop forward-looking strategies and practices

Qualifications

Youre the missing piece of the puzzle

The ideal candidate:

A product/service development Guru with experience in writing user stories reviewing technical solutions and test plans launching products and defining post-launch support models
This comes from being highly self-directed and thrive in a matrix collaborative environment with the ability to lead cross functional teams set priorities and manage time efficiently
Has a solid background in being able to leverage data analysis to derive insights track key performance metrics and make informed decisions about feature improvements to help with TELUSs customer experience journey
Is able to move fast and are skilled at using a combination of collaboration influence and creativity to overcome barriers hindering progression whilst also being adept at building out a long term roadmap leveraging a test and learn approach to help inform it
Is recognized for using data to drive decisions and action and as such are very comfortable communicating at all levels (senior leaders external stakeholders partners and developers)
Manages ambiguity and synthesizes complex information into meaningful conversations and recommendations comes easily
By nature you have a technical inquisitiveness and are willing to get into the details of a solution to the degree that you can own the solution as the business prime
Instinctively you are able to effectively prioritize and execute tasks in a high-pressure environment

Great-to-haves

2 years of experience in hands-on product development working with both modern and legacy technology
A bachelors degree or equivalent certification in business engineering science marketing or telecommunications
Knowledge of the telecommunications industry would be an asset as well as payments and/or subscriptions domain knowledge
MBA PMP Agile or Process Management certifications would be an asset

Description Join Our TeamAt TELUS the Billing & Revenue Enablement (BRE) team collaborates with business and CIO partners to develop capabilities roadmaps and oversee the advancement of our payments billing rating and subscription ecosystems in support of business objectives. Our team is focused on ...