Senior Product Manager, Digital Banking

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Story and Purpose

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If youre interested in joining their team of 2300 diverse individuals and accessing competitive rewards and benefits all while knowing you are part of a greater movement then apply today!

Your Role in Supporting Our Members:

As a Senior Product Manager in the Digital Banking team you will lead the strategy and delivery of a portfolio of high-impact member-facing digital products that advance Vancitys retail digital platform. Youll own complex problem spaces end-to-endtranslating member needs business priorities and regulatory considerations into clear product strategy roadmaps and outcomes.

This is a full-time permanent role at our head office based in Vancouver. For someone with the right skillset and experience we are also open to candidates based in Ontario. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands when needed.

How Youll Make an Impact:

Setting product vision and strategy for a portfolio of digital banking capabilities aligned to member needs and business outcomes
Owning and evolving multi-quarter roadmaps balancing delivery technical health risk and long-term scalability
Defining prioritizing and refining epics and user stories to maintain a clear outcome-driven product backlog
Partnering with UX engineering data and business stakeholders to design and deliver high-quality member-centric experiences
Leading discovery and problem framing using member insights analytics and qualitative research
Monitoring product performance through KPIs member feedback and operational metrics to drive continuous improvement
Actively participating in Agile ceremonies and supporting teams through iterative delivery and dependency management
Communicating strategy roadmap progress trade-offs and outcomes to senior leadership and cross-functional partners
Ensuring security privacy and regulatory requirements are embedded into product design in collaboration with risk and technology teams
Championing accessibility usability and inclusive design across all digital servicing initiatives
Driving post-MVP optimization and delivery of advanced servicing features such as authentication payments and card management
Partnering with marketing operations and servicing teams to plan and execute go-to-market and change-management activities
Staying informed on emerging technologies digital banking trends and member expectations to inform future product direction

What Youll Bring to the Team:

Bachelors degree in Business Administration Marketing Technology or a related field
5 years of product management experience ideally within digital banking financial services or regulated environments
Proven experience owning products through the full lifecyclefrom discovery and strategy through delivery and optimization
Strong understanding of financial services concepts regulatory requirements and risk considerations
Experience working in Agile environments and partnering closely with engineering and design teams
Ability to manage complexity dependencies and competing priorities across multiple initiatives
Experience using tools such as Azure DevOps (ADO) or similar (nice to have)
Certifications such as Scrum Product Owner SAFe or equivalent (nice to have)
Strong stakeholder management skills with the ability to influence without formal authority

Youll Thrive Here If You Are:

Strategic Thinker: Able to see the big picture and develop long-term plans that align with organizational goals.
Collaborative Leader: Skilled in working with cross-functional teams and building strong relationships.
Data-Driven: Comfortable using data and analytics to inform decision-making and drive product improvements.
Customer-Focused: Dedicated to understanding and meeting the needs of our customers.
Innovative: Always looking for new ways to enhance our payment solutions and stay ahead of the competition.

What Youll Earn:

The salary band of this role is $102900 - $ 130000. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

This role is an open vacancy and our hiring process is grounded in fairness transparency and inclusion. We are committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at . Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Senior IC

Our Story and PurposeVancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by ...