Senior Product Manager Revenue Acceleration (ARPU)

TELUS

Not Interested
Bookmark
Report This Job

profile Job Location:

Ontario - Canada

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Description


Join our team and what well accomplish together

The ARPU & Credits Team sits at the centre of revenue and margin growth for our business. We strategize and deliver high-impact programs that increase customer value reduce cost and strengthen long-term profitability. Our mandate spans revenue acceleration lifecycle optimization and customer experience improvements within our existing customer base. We combine strategic thinking deep customer insight and cross-functional execution to unlock sustainable EBITDA growth.

What Youll Do


In this role you will be a key driver of revenue accretive strategies for our mid-market (100-1000 employee businesses) customer base. Reporting to the Manager ARPU & Credits youll lead the end-to-end development of revenue-accretive programsfrom shaping the strategy and building the business case to piloting launching and measuring results.
Youll bring a customer-first mindset and strong analytical and cross-functional leadership skills to influence stakeholders across finance planning marketing and frontline operations.


Strategize Revenue Accretive Programs:

    • Build data-driven business cases and strategic programs that identify and capture P&L opportunities across the Wireless and Wireline base.
    • Conduct scenario and sensitivity analyses to evaluate risk ROI and long-term financial impact.
    • Collaborate with Finance and Planning to align on in-year and long-term revenue and margin forecasts.

  • Program Execution & Experimentation

    • Convert strategic recommendations into executable programs with clearly defined success metrics and operational requirements.
    • Lead program pilots manage rollout phases and oversee cross-functional execution to ensure flawless delivery.
    • Troubleshoot execution challenges and refine program design based on data feedback and operational insights.
    • Establish repeatable execution frameworks to ensure scalability and long-term program sustainability.

  • Reporting & Measurement:

    • Own performance tracking of revenue programs working closely with planning teams to calibrate financial outcomes.
    • Measure downstream impacts including churn customer satisfaction ARPU lift and lifecycle engagement.
    • Develop dashboards or performance summaries to enable continuous optimization and visibility across teams.


Qualifications


What you bring

  • 5 years of experience in marketing strategy and/or project management
  • A compelling communicator capable of influencing stakeholders at all levels.
  • A collaborative leader who builds strong relationships and drives alignment across teams.
  • A strategic thinker with a strong bias for action and comfort operating in ambiguity.
  • Customer-centric and data-driven with a passion for unlocking growth and measurable business outcomes.

    #LI-REMOTE

Required Experience:

Senior IC

Description Join our team and what well accomplish togetherThe ARPU & Credits Team sits at the centre of revenue and margin growth for our business. We strategize and deliver high-impact programs that increase customer value reduce cost and strengthen long-term profitability. Our mandate spans reven...
View more view more

Key Skills

  • ASC 606
  • Hotel Experience
  • Hospitality Experience
  • GAAP
  • Accounting
  • Revenue Management
  • Pricing
  • Analysis Skills
  • Salesforce
  • SOX
  • ERP Systems
  • NetSuite

About Company

Company Logo

Virtual healthcare solutions that offer personalized support from compassionate clinicians 24/7 anywhere in Canada.

View Profile View Profile