Senior Field Service HPGR Arequipa

• Drive Sustainable Mining Lead initiatives that support Mission Zero and reduce environmental impact.

• Influence Globally Act Locally Collaborate with international experts while making measurable impact at major mining sites in Peru.

• Leadership & Career Growth Mentor teams lead projects and shape service strategy while unlocking global career opportunities.

About FLS

At FLSmidth we are powering the future of world-class mining. For over a century we have delivered innovative engineering equipment and service solutions that improve productivity while reducing environmental impact. Our Mission Zero initiative drives the journey toward zero emissions in mining combining technology expertise and sustainability to transform the industry.

Department Summary South America Sales & Services (SAMS)

SAMS bridges global engineering excellence with on-site operational challenges. Our services division ensures that customer assets perform at peak efficiency through proactive maintenance technical expertise and data-driven solutions. As part of SAMS you will join a high-impact customer-focused team collaborating across the region to deliver operational excellence.

Role Summary Senior Field Service Engineer (HPGR)

As a Senior Field Service Engineer (HPGR) you will be a strategic leader on-site overseeing operational performance mentoring junior staff and leading technical problem-solving for our mining clients. Based in Arequipa you will drive the adoption of best-in-class service solutions identify optimization opportunities and ensure operational reliability safety and sustainability across client operations.

This role is ideal for an experienced ambitious professional who thrives in a dynamic mining environment and wants to take their career to the next level with global exposure.

Key Responsibilities

• Lead on-site service operations ensuring safety reliability and efficiency of client equipment.

• Mentor and coach junior Field Service Specialists Site Account Managers and technical teams.

• Develop and implement maintenance strategies optimization plans and reliability initiatives.

• Serve as the technical escalation point for complex equipment and operational issues.

• Drive customer satisfaction and retention by providing proactive solutions and expert guidance.

• Identify opportunities for equipment upgrades consumables and service contracts.

• Collaborate with Sales Engineering and Global Service Line Managers to align solutions with regional and global strategies.

• Manage site-level budgets KPIs and operational metrics to ensure high-performance outcomes.

• Support planning and execution of plant shutdowns retrofits and major service projects.

• Provide insights and reporting on operational performance service trends and customer feedback.

Qualifications & Experience

• Bachelors degree in Mechanical Mechatronic Industrial or Electronic Engineering (Masters preferred).

• 8 years of experience in the mining industry with at least 3 years in senior field service or technical leadership roles.

• Proven expertise in maintenance management reliability engineering and plant optimization.

• Strong understanding of mineral processing equipment and consumables.

• Experience managing teams budgets and KPIs in a customer-facing environment.

• Fluent in Spanish proficient in English (spoken and written).

• Hands-on experience in plant shutdowns reliability projects and technical problem-solving.

• Proficiency with CRM and operational software tools.

Behavioural Skills

• Strategic & Proactive Anticipates challenges and opportunities making data-driven decisions.

• Leadership & Mentoring Inspires and develops high-performing teams.

• Customer-Centric Builds strong client relationships and delivers innovative solutions.

• Results-Driven Focused on achieving measurable operational and commercial outcomes.

• Adaptable & Resilient Thrives in dynamic high-pressure environments.

• Collaborative & Influential Works across functions and geographies to achieve shared goals.

What We Offer

• Competitive salary and performance-based incentives.

• EPS health insurance and flexible benefits program.

• Work-life balance and wellbeing initiatives.

• Access to a global network of professionals and learning opportunities.

• Professional development and global career progression.

• Hands-on experience with cutting-edge mining technologies.

• The opportunity to make a tangible impact on sustainable mining operations.