Operations and Design Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Engagement & Sales:
- Meet potential customers at the studio and understand their requirements.
- Present design concepts materials and quotations to clients confidently.
- Build strong relationships and guide clients from enquiry to onboarding.
- Achieve monthly team level sales targets through effective negotiation and closing.
- Must be a driven extrovert individual with sales and customer facing roles.
Design Oversight:
- Collaborate with the team to ensure proposals meet client expectations and brand standards.
- Review designs mood boards and 3D renders before client presentations.
- Ensure accurate Design Information Packs (DIP) are prepared for execution.
Team Leadership:
- Lead and mentor a team of designers and project coordinators.
- Monitor individual and team performance to ensure high productivity and customer satisfaction.
- Conduct regular training and feedback sessions for team development.
- Holds a high degree of willingness to learn ability to drive performance among independent team members.
Operations & Coordination:
- Oversee project progress from design to handover to ensure timelines and quality standards are met.
- Coordinate with vendors and contractors to resolve on-site challenges.
- Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site)
- Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing.
- Maintain accurate records of enquiries sales and project updates in CRM tools.
Requirements
- Experience: 6 to 8 years in interior design sales design consultancy or studio management.
- Education: Degree/Diploma in Interior Design/Architecture or Business Management.
- Strong knowledge of residential interior design processes and materials.
- Excellent communication and presentation skills (English Hindi Kannada preferred).
- Proven track record of achieving sales targets and managing teams.
- Proficiency in CRM/project management software (Zoho experience is a plus).
Benefits
- Competitive salary (based on experience)
- Attractive incentives on sales
- Opportunity to lead a growing and talented team
- Exposure to premium residential interior projects
- Opportunity to grow into Studio Manager role
Required Skills:
Excellent communication skills in English & Hindi (Kannada is a plus). Confident and clear telephone manner. Ability to ask questions listen actively and communicate value. Good understanding of customer behaviour. Basic knowledge of home interiors preferred (training will be provided). Ability to work with CRMs (Zoho CRM experience is a plus). Strong discipline consistency and willingness to learn. Experience: 0 to 3 years in tele-calling pre-sales customer service inside sales or similar roles. Freshers with excellent communication skills are welcome. System Requirements (Work From Home) Stable internet connection (minimum 20 Mbps). Laptop or desktop with good audio quality. Quiet workspace for calling. Availability during business hours: 10:30 AM 7:30 PM (Tuesday to Sunday).
Required Education:
- Interiors PG Diploma in interiors
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
Key Skills
- B2B Sales
- Guest Relations
- Hyperion
- Design Management
- Art And Craft
