Associate – Operations & Marketing Support | Sun Blue Metal | Chennai

Company name: Sun Blue Metals Chennai

Job Role: Associate Operations & Marketing Support

Role Type: Entry-Level Full-Time

Department: Business Process Outsourcing (BPO) & Marketing

Location: Remote

Work Schedule: Flexible Split coverage across IST & MST time zones

We are seeking a highly adaptable and motivated Associate Operations & Marketing Support to join our global team. This entry-level role blends business process outsourcing (BPO) operations with marketing assistance supporting teams and clients across international time zones.

The role requires flexibility to work approximately 50% during Indian Standard Time (IST) and 50% during Mountain Standard Time (MST) enabling seamless global operations and collaboration.

• Execute day-to-day operational tasks including data management transaction processing and report preparation

• Assist with client communication and service coordination across global time zones

• Support process documentation workflow improvements and operational efficiency initiatives

• Assist in executing and monitoring digital marketing initiatives (social media email campaigns basic SEO)

• Support content creation scheduling and performance tracking for regional and global audiences

• Conduct basic market research and competitor analysis to support marketing strategies

• Work flexibly across IST (approx. 9:00 AM 6:00 PM IST) and MST (approx. 9:00 AM 6:00 PM MST) as per business needs

• Ensure smooth handovers and timely communication between teams in different regions

• Attend virtual meetings scheduled in either time zone

• Provide real-time operational and marketing assistance based on daily priorities

• Maintain accurate records updates and task statuses in shared tools such as CRM and project management platforms

• Ensure clear documentation and follow-ups across functions

• Graduate or early-career professional eager to work in a global fast-paced environment

• Highly adaptable and quick to learn new tools systems and processes

• Willingness and ability to work flexible schedules across IST and MST time zones

• Strong written and verbal communication skills in English

• Self-motivated disciplined and capable of working independently during non-traditional hours

• Comfortable with technology; basic proficiency in MS Office / Google Workspace

• Bachelors degree in Business Marketing Communications or a related field

• Internship or project experience in operations customer support or marketing is an advantage

• Familiarity with remote collaboration tools (Slack Zoom Asana Trello etc.)

• Strong interest in cross-cultural collaboration and global work environments

• This role requires split shifts or alternating schedules to cover IST and MST business hours

• Work schedules may include early mornings late evenings or adjusted workdays

• Flexibility is essential to support global teams and client requirements

• Structured training and mentorship in global operations and digital marketing

• Exposure to international clients and cross-cultural work environments

• Clear growth pathways into specialized roles in operations marketing or global client management

• Competitive compensation with consideration for flexible and non-standard working hours