Sales Support Lead
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa with our core purpose being to protect life. We are looking to hire a dynamic passionate confident proactive and meticulous Sales Support Lead to join a goal-oriented team.
QUALIFICATIONS NEEDED:
Required:
- Degree in Health Science/Nursing/Sales/Marketing and/or Administration and/or Customer relationship management/Equivalent.
- Good understanding of the primary health care systems and the extended program on immunisation (EPI)
- General Understanding of pharmaceuticals experience and work knowledge of marketing in pharmaceutical sales.
Experience needed to deliver the role seamlessly:
- Previous experience minimum 3-4 years in sales marketing or product management and product launches in a pharmaceutical environment preferably some in the vaccine market.
- Customer relationship management.
- Knowledge of the legislation surrounding the pharmaceutical industry inclusive of pricing marketing and regulatory issues.
- Knowledge and ability to interpret IMS market data pricing data.
- Excellent presentation and networking skills
- Must have reliable car and able to travel locally
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
Core Technical Delivery:
District and facility support
- Establish and maintain relationships with districts and facility procurement pharmacists to improve sales of Biovacs vaccines
- Provide on the ground support during outreach programmes campaigns and catch-up drives.
- Partner with the sales team to align activities in both public and private sector with Biovacs vaccine supply and commercial goals.
- Gather and share field insights and feedback that can guide sales strategies and improve customer service on a weekly basis.
- Support Key Account Manager with relationship building technical input and problem solving at facility and depot level.
- Formulate and review action plans to realise opportunities in line with Biovacs plans.
- Develop and build strong business relationships with customers.
- Training to customers on product features/benefits product utilisation.
- Lead Product launches projects from early stage and drive local product launches
- Building Biovacs presence in the market
- Report on competitor activity and pricing trends in order to remain competitive in the market.
- Capture short and long term business opportunities based on in-depth and customer understanding.
- Assist with compiling RFQ s.
- Provide Key Accounts Manager with accurate and timely input into sales planning that will support business strategy and revenue targets.
- To provide realistic plans and forecasts based on customer performance.
- Conduct market landscape and customer analysis identify opportunities in the market.
- Attend relevant conferences and provide feedback to the business on key learnings.
- Provide Monthly status reports on all activities
Business Management
- Sales
- Achieve and exceed sales targets
- Collaborate with sales team to execute strategies that drive Biovacs vaccines in public and private
- Sales Strategy
- Provide input to the sales forecast
- Support the plan to achieve sales targets within agreed expense budget
- Monitoring competitor activity and identifying opportunities for new products.
Customer Relations Management Strategy
- Develop and implement a CRM strategy
- Ensure effective communication with all customers
- Understand customer values to achieve profitable key supplier status
- Align CRM behind a key account management strategy
- Develop and maintain strong relationships with key stakeholders.
Application Deadline: 16 January 2026
If you do not receive a response from us within three weeks after closing date please understand that your application was not successful.
Disclaimer:
Dear Applicant we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying you acknowledge and consent to the collection use and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns our Human Capital department is available to provide clarification. We look forward to reviewing your application.
For detailed information on data handling please review our privacy notice:
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
