FOH Manager

Northbrook, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design; no two Pinstripes are the same. We generally host hundreds of guests each week in our Bistro Bowling Bocce or Bar areas. We also host and execute numerous events a week from corporate small happy hours to social gatherings to seated coursed dinners.

Managers will be exposed to every workgroup (service host and bar) manage different zones of the venue run private events and see daily weekly and quarterly financials so it is clear how to move the venue forward financially. From professional development classes to mentoring and guidance from your colleagues we create well-rounded restaurateurs who are also savvy businesspeople.

Whats in it for you:

Medical dental and vision insurance
Health Savings Account option including company HSA contribution
Flexible Spending Accounts
401K
Employee Assistance Program
Company provided Short Term Disability Insurance
Company provided Long Term Disability Insurance
Flexible Vacation
Voluntary benefits LifeLock Protection Pet Insurance Accident and Critical Illness offerings
Growth opportunities with several new restaurant openings
Discounts on Food Beverage and Activities

Requirements

Standards

Knows the specs and standards in the Training Manual
Actively seeks opportunities to uphold company standards for food beverage service and aesthetics

Shift Execution

Ability to run and execute shifts
Ability to open & close the venue with the correct aesthetics
Maintain company standards for aesthetics throughout the shift
Staffing Levels
Shows ownership of assigned area
Attention to detail
Ensures good shift flow
Actively controls labor to hit budgets

Coaching & Teaching

Hold Inspirational and knowledgeable Pre-shifts
Engaging with the staff
Communicates the information to the staff
Coach service in all workgroups: See It Say It
Ability to hold disciplinary or hard conversations with staff and hold people accountable
Communicates staff issues well with other Managers

Staff Relations

Professionalism
Communication
Strategy
Is approachable and is the Go To Manager on the floor

Guest Relations

Table touches with guests
Actively seeks to engage and connect with the guest
Ability to handle guest situations and to solve the guest completely
Actively seeks community involvement

*** Must be 21 years old and over ***

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race color creed religion sex sexual orientation national origin citizenship status ancestry age marital or veteran status physical or mental disability arrest record genetic information or any other characteristic protected by applicable federal state and local laws.

Required Experience:

Manager

Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design; no two Pinstripes are the same. We generally host hundreds of guests each week in our Bistro Bowling Bocce or Bar areas. We also host and execute numerous events a wee...