SUMMARY:
Provides administrative and secretarial support for a higher-level executive. Assumes administrative responsibility for projects that may be complex and/or involve wide impact and confidential issues. Requires minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following other duties may be assigned;
Employee is responsible to understand and comply with regulatory requirements for financial transactions most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department or branch location by attending meetings participating in discussions treating co-workers with respect and courtesy and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications announcements and company e-mails etc.
Take advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics integrity and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Assists in coordinating departmental activities. Initiates appropriate action required needed to expedite task completion.
Schedules appointments takes dictation composes and types correspondence reads and routes incoming mail and performs other administrative and clerical duties.
Files correspondence and other records.
Resolves matters of a routine nature to conserve supervisors time.
Records minutes of staff meetings.
Arranges travel schedule and reservations.
Handles confidential and sensitive information with proper discretion.
Prepares required reports as necessary.
May provide guidance to secretaries clerks assistants or processors within the departmental unit.
Maintains established department and Bank policies procedures and objectives and quality assurance.
QUALIFICATION REQUIREMENTS:
Physical attendance at the workplace is an inherent requirement of the role
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
. High school diploma; 5-7 years related experience or equivalent.
LANGUAGE SKILLS:
Ability to read analyze and interpret financial and professional documents. Ability to write routine reports and professional correspondence. Ability to speak effectively before groups of employees of the Bank.
MATHEMATICAL SKILLS:
Ability to apply moderately complex mathematical equations as applicable.
REASONING ABILITY:
Ability to define solve problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS:
Physical requirements for this position are modest and reflective of a typical office environment.
Occupational requirements include the ability to see hear and speak clearly and distinctly.
Requirements are high for meeting deadlines frequent interruptions and telephone and email activity.
Must be able to work at a computer for extended periods.
Mental activity required is high for reasoning remembering reading writing and speaking.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential duties responsibilities and requirements of personnel.
Required Experience:
Unclear Seniority
SUMMARY: Provides administrative and secretarial support for a higher-level executive. Assumes administrative responsibility for projects that may be complex and/or involve wide impact and confidential issues. Requires minimal supervision.ESSENTIAL DUTIES AND RESPONSIBILITIES:Includes the following ...
SUMMARY:
Provides administrative and secretarial support for a higher-level executive. Assumes administrative responsibility for projects that may be complex and/or involve wide impact and confidential issues. Requires minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following other duties may be assigned;
Employee is responsible to understand and comply with regulatory requirements for financial transactions most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department or branch location by attending meetings participating in discussions treating co-workers with respect and courtesy and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications announcements and company e-mails etc.
Take advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics integrity and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Assists in coordinating departmental activities. Initiates appropriate action required needed to expedite task completion.
Schedules appointments takes dictation composes and types correspondence reads and routes incoming mail and performs other administrative and clerical duties.
Files correspondence and other records.
Resolves matters of a routine nature to conserve supervisors time.
Records minutes of staff meetings.
Arranges travel schedule and reservations.
Handles confidential and sensitive information with proper discretion.
Prepares required reports as necessary.
May provide guidance to secretaries clerks assistants or processors within the departmental unit.
Maintains established department and Bank policies procedures and objectives and quality assurance.
QUALIFICATION REQUIREMENTS:
Physical attendance at the workplace is an inherent requirement of the role
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
. High school diploma; 5-7 years related experience or equivalent.
LANGUAGE SKILLS:
Ability to read analyze and interpret financial and professional documents. Ability to write routine reports and professional correspondence. Ability to speak effectively before groups of employees of the Bank.
MATHEMATICAL SKILLS:
Ability to apply moderately complex mathematical equations as applicable.
REASONING ABILITY:
Ability to define solve problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS:
Physical requirements for this position are modest and reflective of a typical office environment.
Occupational requirements include the ability to see hear and speak clearly and distinctly.
Requirements are high for meeting deadlines frequent interruptions and telephone and email activity.
Must be able to work at a computer for extended periods.
Mental activity required is high for reasoning remembering reading writing and speaking.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential duties responsibilities and requirements of personnel.
Required Experience:
Unclear Seniority
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