Community Support Team Qualified Professional

Pathways To Life Inc. is a mission-driven behavioral health organization dedicated to empowering individuals and families across North Carolina. We believe that high-quality care begins with a strong supported teamand we are committed to providing a workplace where employees can grow lead and make a meaningful impact.

At Pathways youll join a collaborative and compassionate team that values professionalism integrity and innovation. We offer opportunities for advancement ongoing training and the chance to work in a dynamic environment where every role contributes to improving the lives of the people we serve.

When you join Pathways To Life youre not just starting a jobyoure becoming part of a team that changes lives strengthens communities and supports your professional development every step of the way.

Under the supervision of the Team Lead the CST Qualified Professional provides therapeutic services crisis intervention and care coordination for members and their families. This position requires strong clinical judgment excellent documentation skills and the ability to collaborate with multidisciplinary teams while supporting members along the continuum of care.

Essential Duties & Responsibilities

• Provide direct therapeutic services and interventions to CST members.
  
  

• Implement therapeutic activities and community-based support schedules.
  
  

• Effectively manage crisis situations and assist with developing member-specific crisis plans.
  
  

• Maintain accurate and timely clinical documentation adhering to regulatory standards.
  
  

• Participate in developing and updating Person-Centered Plans TARs authorizations and NCTOPPS.
  
  

• Attend required supervision sessions (individual and group) twice each month.
  
  

• Protect confidentiality in accordance with HIPAA agency policies and ethical standards.
  
  

• Coordinate transitional planning and ensure linkage to community resources and natural supports.
  
  

• Participate weekly in CST clinical care meetings and treatment planning.
  
  

• Provide reports to Licensed Professionals and/or Quality Assurance Director as required.
  
  

• Organize and prioritize job duties with minimal supervision while meeting deadlines.
  
  

• Participate in tasks related to accreditation and quality improvement.
  
  

• Build and maintain positive professional relationships with members families and stakeholders.
  
  

• Work effectively with diverse cultural and multilingual populations.
  
  

• Remain flexible with schedule adjustments as needed.
  
  

• Consult with medical and non-medical providers to support person-centered planning.
  
  

• Arrange psychological and psychiatric evaluations when required.
  
  

• Monitor member progress and document effectiveness of interventions.
  
  

• Provide psychoeducation as outlined in the Person-Centered Plan.
  
  

• Perform other related duties as assigned by the Licensed Professional or Leadership Team.
  
  

Education & Qualifications

Applicants must meet Qualified Professional criteria:

One of the following is required:

• Bachelors degree in a human services field 2 years post-graduate MH/SU experience with adults
  
  

• Bachelors degree in any field 4 years post-graduate MH/SU experience with adults
  
  

• Masters degree in a human services field 1 year post-graduate MH/SU experience with adults
  
  

• Masters degree in any field 2 years post-graduate MH/SU experience with adults
  
  

Required:

• Valid drivers license and reliable transportation
  
  

• Strong interpersonal and communication skills
  
  

Physical Demands

• Regular walking standing and stooping
  
  

• Occasional lifting carrying pushing/pulling up to 25 pounds
  
  

• Regular driving for community-based visits
  
  

Working Conditions

This is a community-based role. Work may occur in:

• Clinics and community health centers
  
  

• Schools and shelters
  
  

• Members homes
  
  

• Office and field settings
  
  

Pathways to Life Inc. is an Equal Opportunity Employer. We do not discriminate based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity genetic information or any other protected characteristic under applicable law.