Service Support Representative

Cambridge, MA - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

As part of the team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Description:

In this important role youll enhance customer satisfaction by ensuring timely and accurate processing of service-related activities while supporting our mission to make the world healthier cleaner and safer. Youll serve as a key liaison between customers field service engineers and internal departments managing a variety of administrative and operational tasks that directly impact customer experience and business success.

Youll process service orders manage contracts coordinate with field teams and maintain critical customer data. Your role will be essential in supporting service delivery ensuring accurate documentation and facilitating smooth operations across our organization. Youll have the opportunity to contribute to process improvements while maintaining high standards of customer service and operational excellence.

Job Description As part of the team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resource...