MERCHANT ACQUIRING Product Manager

Skill: Product Managers with strong Payments expertise in the Merchant Acquiring (Payment Acceptance Merchant Billing & Servicing)

Level: SA M ( 6 to 14 Years)

Location: Chennai

Notice Period: Immediate to 30 Days.

PRODUCT MANAGER JOB DESCRIPTION – MERCHANT ACQUIRING DOMAIN

We are seeking hands-on Product Managers with strong Payment's expertise in the Merchant Acquiring (Payment Acceptance Merchant Billing & Servicing) domain—who can independently discover define and deliver product value. This role requires ownership from discovery through delivery (PDLC) proactive backlog creation and prioritization (not order-taking) and close collaboration with onsite Product Managers engineering design and QA.

Product Management Skills – Must Have

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Strong PDLC ownership from discovery through delivery and adoption.

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Ability to elaborate features into epics and stories; document functional & non-functional requirements.

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Customer advocacy: converting insights into valuable usable product increments.

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Backlog management: prioritization roadmap sequencing and scope management.

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Metrics-driven mindset: define/track KPIs instrument analytics and run A/B or iterative experiments.

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Cross-functional leadership with Engineering QA Design and Business; navigate a matrixed environment.

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Sprint ceremonies facilitation: Reviews Refinements; crisp demos & decision-driving stakeholder communication.

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Requirement elicitation: stakeholder interviews workshops shadowing process mapping.

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Translate business goals into clear testable specifications.

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Partner with Design on personas and journeys; partner with Engineering on feasibility and sequencing.

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Maintain high-quality documentation and traceability from requirements to test artifacts.

Merchant Acquiring Domain – Must Have

Candidates should understand the full lifecycle of merchant acquiring—from onboarding to settlement—with practical exposure to one or more of the following:

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Merchant Onboarding Underwriting & Servicing

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Payment Acceptance & Processing

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Pricing Merchant Billing & Financial Operations

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Risk Fraud & Disputes

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Chargebacks (Lifecycle: retrieval → representment → pre-arb → arbitration) evidence packs dispute SLAs.

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Should have exposure to Acquirer processors card networks (Visa/Mastercard/Amex) terminals & TMS gateway integrations ISO8583 dispute tooling and merchant billing engines.

Tools & Practices

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Jira (work management boards backlog releases) Confluence (documentation decision logs).

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Gherkin/BDD (writing acceptance criteria with Given–When–Then; aligning BA Dev QA).

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Awareness of Playwright for E2E test automation and collaboration with QA on test coverage and acceptance.

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Agile/Scrum; familiarity with backlog grooming/refinement epics/stories and DoR/DoD.

Professional Skills

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Proactive self-starter; excellent at prioritizing tasks vs. time in a fast-paced matrixed environment.

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Strong customer orientation research and problem-solving; high attention to detail.

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Excellent verbal and written communication capable of crisp stakeholder updates and decision memos.