Head of Global Service Sales

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the Job

As Head of Global Service Sales for Heat Exchanger Services within our Service Management Organization you will be instrumental in defining and executing the service sales strategy for the Hygienic Fluid Handling & Heat Transfer Technologies Business this leadership role you will shape the direction of our global service organization with a huge potential growth directly influencing growth customer loyalty and after-sales innovation. You will collaborate closely with senior stakeholders worldwide to elevate our service portfolio set industry benchmarks and deliver outstanding customer value.

Key responsibilities include:

• Lead global service sales for our service offerings by enabling and partnering with service managers in our sales companies.
• Develop and implement a service growth strategy that strengthens relationships with partners and customers.
• Analyze and develop new business opportunities for current and new service sales and upgrade packages.
• Lead a team of experts in Business Development Partner Programs Service Product Management and Technology Management for a global service portfolio.
• Drive profitable growth of after-sales (services and spare parts) through marketing sales activities and the development of new service products.
• Coach and develop your team ensuring clear direction and engaging communication with stakeholders sales companies and channel partners.
• Be part of the service leadership team in the business unit driving the service transformation agenda across Alfa Laval through strategic initiatives and service sales results.
• Benchmark competitors and identify opportunities to enhance our competitive advantages.
• Collaborate with Sales R&D and Product Management to coordinate and drive after-sales activities and revenue streams.
• Take an active role in our growth strategy by maturing and expanding our services business globally and incentivizing service sales in our channel network.

This position is based in Lund Sweden with global travel estimated at 40-50 days per year including monthly single-day trips to Denmark (Copenhagen and Kolding).

What You Know

• Minimum 2 years of experience with heat exchangers technology applications and industry knowledge
• At least 5 years responsibility for a service business area.
• Masters degree in a technical or commercial field
• Proven management experience and a strategic execution-focused mindset
• Demonstrated B2B track record in developing and executing business plans to grow service sales of aftermarket parts and services especially with Heat Exchangers and hygienic applications
• Experience working in global matrix organizations with the ability to navigate complex environments and collaborate across functions and regions
• Proficiency in launching new service offerings scaling mature products and understanding go-to-market strategies product management and technology in a service business
• Strong data-driven decision-making skills using insights and trends to drive progress.

Who You Are

You are an ambitious engaging and outgoing leader who thrives in a collaborative diverse and inclusive environment. You build authentic relationships with employees stakeholders and customers and your natural ability to network and influence makes collaboration seamless.

You are passionate about growth constantly challenging the status quo and seeking new opportunities. Adaptable and open-minded you value different perspectives and foster an environment where everyone can contribute and grow. Your drive and business acumen ensure goals are met while your curiosity and forward-thinking approach keep you looking ahead.

For more information please contact:

Asser Kalsboll Vice President Service Management

Anabela Leite Talent Acquisition Partner

For union information please contact:

Monica Anderberg Unionen at

Johan Ranhög Akademikerna atö

Stefan Sandell Ledarna at

Application

Please submit your application no later than January 7th 2026. We do not accept applications via email they will be deleted due to General Data Protection Regulation (GDPR).

Please be aware that due to the upcoming holiday season our recruitment process may take a bit more time than usual. We appreciate your patience and understanding and we anticipate providing you with an update in January.

Our commitment to integrity

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments. Upon application you will be invited to play the assessment games and completing them is mandatory.

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