Senior Manager Research & Insights (Full-Time)

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior Manager - Research & Insights (Full-Time)

Company: Upstox

Location: Mumbai

Work arrangement: 5 days in the office

About Upstox

At Upstox were building the future of investing simple powerful and for everyone. Were one of Indias fastest-growing fintech platforms backed by the best in the business including Mr. Ratan Tata and Tiger Global and on a mission to make wealth creation accessible to every Indian. From first-time investors to seasoned traders millions trust us to power their financial journeys. Were not just moving fast were moving with purpose. If you thrive in a high-energy high-impact environment youre in the right place.

The Role:

As a Senior Manager - Research & Insights you will liaise with stakeholders across Brand Product Growth and other teams to understand business challenges and propose research solutions. Drive strategic and tactical research including U&A triggers and barriers brand tracks funnel diagnostics concept tests and ad tests while owning the end-to-end UX research process. Manage day-to-day research activities including capturing briefs designing questionnaires executing studies and preparing reports. Share actionable insights with stakeholders through clear presentations. Build and manage relationships with stakeholders collaborate with business intelligence/analytics units and conduct secondary research. Mentor and guide a team of moderators/executives manage relationships with agency partners evaluate new agencies/vendors and seek new solutions to improve research outcomes. Contribute to building the research ecosystem disseminate learnings and foster a consumer-centric culture.

We are looking for individuals who are self-driven quick starters with a strong ownership mindset. They should be results-oriented proactive in driving outcomes and have a genuine passion for human insights and data.

What Youll Own

You will work closely with the Research Product and Design team in addition to other teams on a day-to-day basis. Your role will involve:

-Liaise with stakeholders across Brand Product Growth and other teams to understand business challenges ask the right questions and suggest appropriate research solutions

-Drive strategic and tactical research studies (e.g. U&A triggers and barriers brand tracks funnel diagnostics concept tests ad tests) and own the UX research process end to end

-Manage daily research activities including capturing briefs designing questionnaires executing studies and preparing reports

-Share actionable insights with stakeholders through clear and concise presentations and learning walkthroughs

-Build and maintain relationships with various stakeholder groups

-Collaborate with business intelligence/analytics units and conduct secondary research to provide comprehensive insights

-Mentor and guide a team of moderators/executives overseeing their daily operations and supporting their technical and personal development

-Manage relationships with agency partners across qualitative and quantitative fields and evaluate new agencies/vendors for improved research outcomes

-Contribute to building the research ecosystem and disseminate research learnings across the organisation through newsletters and consumer immersions

-Assist in fostering a consumer-centric culture and mindset within the organisation

-Able to operate independently without constant manager supervision

Who You Are

-Minimum of 10-12 years of relevant research experience across various qualitative quantitative and other methodologies including 2-3 years in UX research

-At least 2-3 years of experience leading a small team

-Ability to translate business inquiries into research problems/studies suggesting appropriate methodologies (study design sampling TG selection) and executing accordingly (DG/questionnaire prep study execution analysis and reporting)

-Proficient in handling multiple data sets/sources to create compelling and impactful narratives

-Strong communication and presentation skills capable of building credibility through expertise and personal skills

-Comfortable interacting with managing and presenting to senior stakeholders

-Ability to independently manage studies and take ownership with minimal managerial support

-Strong analytical planning and multi-tasking skills to deliver effectively within business constraints and needs

-Ability to operate independently without constant manager supervision

Good-to-haves:

-Both agency and client side experience is preferred

-Experience in the financial category is a plus

-Moderation skills are a bonus

Why This Role Rocks

Youll be part of one of the most impactful fintech ecosystems shaping how millions experience and perceive investing. As part of a high-performing collaborative environment your work will directly influence brand product and growth decisions through deep consumer understanding and data-led insights.

By applying for this position you acknowledge that you have reviewed our Prospective Employee Privacy Notice which outlines how Upstox collects uses and protects your Personal Information (PI). I accept Upstoxs Prospective Employee Privacy Notice.

Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or other characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior Manager

Job Title: Senior Manager - Research & Insights (Full-Time)Company: UpstoxLocation: MumbaiWork arrangement: 5 days in the officeAbout UpstoxAt Upstox were building the future of investing simple powerful and for everyone. Were one of Indias fastest-growing fintech platforms backed by the best in th...