Senior Account Manager, Mass Retail

Redwood City, CA - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

We areseekinga highly drivenSenior Account Managerwith a passion for building and scaling business with major Mass for a Senior Account Manager to take ownership of some of our most important strategic accounts including Target Walmart Lowes and other key retailers across both in-store and eCommerce channels.

In this roleyoullown the P&L define and execute sales and marketing strategies drive account growth and ensure flawless execution across the mentor and develop one direct report (Account Manager) working together to deliver exceptional results.

This full-time position reports to the Head of Indirect Sales and is located in Redwood City CA. The team member is expected to work in a hybrid model which currently includes Monday Tuesday and Wednesday in-office.

Whatyoulldo:

Own and manage the full P&L for key Mass Retail accounts.
Develop and execute growth-focused sales marketing and channel strategies for both in-store and eCommerce businesses.
Build andmaintainstrong relationships with retail partners acting as the primary point of contact.
Analyze performance market trends and category dynamics tooptimizeassortment pricing promotions and forecasting.
Navigate retailer-specific systems and portals (e.g. Target Partners Online Walmart Retail Link Lowes Vendor Portal) to manage item setup reporting forecasting and compliance.
Utilize and oversee EDI workflows ensuringaccurateorder flow chargeback prevention inventory alignment and operational efficiency.
Collaborate cross-functionallywith Marketing Operations Finance Supply Chain and Product teams to ensure best-in-class execution.
Lead quarterly and annual business reviews and deliver clear compelling presentations to internal and external stakeholders.
Guidedirectreports and functional team members byidentifyingopportunities for growthleveragingteam strengths and developing members toward organizational effectiveness.

What you bring to the table:

11 years of account management experience preferably with Mass Retailers (Target Walmart Lowes or similar).
Proven experience owning P&L and delivering revenue growth in retail or CPG environments.
Strong understanding of omnichannel retail including in-store and online merchandising fundamentals.
Demonstratedproficiencywith retailer portals (e.g. Retail Link Partners Online Lowes systems) and EDI processes.
Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
Leadership experience managing or mentoring team members.
Outstanding communication relationship-building and presentation skills.
A strategic thinker with a hands-on results-driven approach.
History of autonomous workwithoutdirect regular oversite
Bachelors degreerequired

About Us: Balsam Brands is a global omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building authenticity and doing the right thing. We have steadily growing teams in Boise the Bay Area Dublin the Philippines Canada and Mexico.

The companys mission is to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our families and communities in impactful ways. When you join Balsam Brands youll find a culture of caring people doing challenging work and building a welcoming workplace.

Check out our flagship brand Balsam Hill:
Balsam Brands in Forbes:
Brands on LinkedIn: Balsam Brands we strive to offer a competitive compensation and benefits package. For permanent full-time team members our current package includes:
- Competitive compensation including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
- Comprehensive Medical Dental and Vision coverage with 100% of monthly premiums covered for team members and 85% employer-paid premiums for other coverage tiers that include dependents
- Up to $2000 annual funding toward HSA accounts
- Medical transit dependent care FSA
- Infertility coverage offered on all medical plans
- Generous parental leave program and flexible return options
- Company-paid life and AD&D insurance
- Company-paid short and long-term disability insurance
- 401(k) with dollar-for-dollar company match up to $4000 per calendar year
- Employee Assistance Program (EAP) and other mental health and wellness perks
- Paid holidays annual shutdown week PTO and volunteer time-off (VTO) packages
- Paid 5-week sabbatical leave after 10 years of employment
- Annual continuous learning benefit up to $1000 per person per fiscal year
- Up to $300 flexible reimbursement to support setup of new team members work-from-home environment
- Generous team member merchandise discount
- Valuable extras: identity theft protection subsidized parking monthly wellness pet insurance accident & critical illness insurance
The base pay range for this position is: $144000 - $180000. Please note that placement within the posted salary range is based on several factors including geographic location experience skills alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range as this typically reflects a candidate who exceeds all role requirements and brings significant directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair externally competitive and fiscally prudent total compensation package administered in a simple and consistent manner.
At Balsam Brands we strive to build a diverse equitable and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds ages abilities and experiences to apply. We do not discriminate on the basis of race ethnicity religion national origin citizenship marital or family status disability sexual orientation gender identity or expression pregnancy or caregiver status veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process to perform essential job functions and to receive other benefits and privileges of employment.
#LI-Hybrid

Additional Information :
All your information will be kept confidential according to EEO guidelines.

Remote Work :
No

Employment Type :
Full-time

Key Skills

Business Development
Develop Long Term
Key Decision Makers
Customer Service
Buyers
Business Review
POS
Product Knowledge
Retail Sales
Account Management
Client Relationships
Customer Relationships
Territory
Sales Goals
Sales Process

Apply Now

About Company

Balsam Brands

Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam Hill, the worlds leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click