Join Our Team at PostNet Belmar!
Position: Assistant Manager (*Bilingual English/Spanish Preferred)
Type: Full Time
Location: 7111 W Alameda Ave Unit J Lakewood CO 80226
Compensation: $50000-$55000 ( bonus potential)
Start Date: January 2026
Who We Are
At PostNet Belmar we help customers get things done. Whether its designing wedding invitations printing business cards shipping packages across the globe or capturing fingerprints for security checks we offer a variety of services that make life easier and more efficient. As a locally owned and operated retail center we take pride in providing personalized service and building lasting relationships with our customers.
Our core values include:
- Integrity
- Excellence
- People-Powered
- Innovation
- Community
- Joy
About the Job
We are seeking a versatile high-energy Assistant Manager to serve as a strategic partner to our ownership team. As an independently owned franchise and family-run business just six months into our journey we are poised to advance into the next stage of growth and possibility. We arent just looking for another employee; we are looking for a key member of our extended family who wants to help us build a lasting legacy.
In this pivotal role you will bridge the gap between our Front of House (Shipping & Customer Service) and Back of House (Design & Print Production) while helping us increase to new service lines. We need a leader who can drive operational excellence develop sustainable systems from the ground up and foster a joyful high-performing culture. You wont just be working in the business; you will be helping to shape and direct it working hand-in-hand with store ownership. You will help us become known as a leader for print quality and efficiency; an expert in shipping and logistics; and as a hub for innovation and community in Lakewood.
Note: We take pride in serving our diverse Belmar neighborhood; therefore bilingual fluency (English/Spanish) is strongly preferred for this leadership role.
Key Responsibilities
Operational Excellence
- Operations Management: Oversee daily store operations including opening/closing procedures cash handling and inventory management.
- Systems Development: Lead initiatives to establish document and implement new SOPs and workflows as our business matures.
- Business Services: Manage all front-of-house services including Fieldprint fingerprinting and Anytime Mailbox and iPostal1 virtual mailboxes ensuring proper staff training/supervision policy compliance and customer satisfaction.
- Notary Public: Serve as a notary public (active Colorado license or willingness to obtain within 30 days of employment).
- Relationship Management: Interact with and oversee shipping couriers various production vendors and other community partners.
Team Management & Customer Experience
- Culture: Lead by example to foster a positive collaborative culture rooted in joy where every employee is empowered and accountable.
- Talent Development: Actively participate in hiring training and mentoring team members promoting internal growth.
- Customer Advocacy: Act as our lead consultant recommending personalized solutions that drive sales and build lasting relationships.
- Issue Resolution: Handle complex customer escalations with tact and professionalism to ensure retention.
Design & Print Operations
- Workflow Management: In coordination with production lead oversee the entire production cycle (estimating file prep proofing finishing and fulfillment) to ensure efficient throughput.
- Technical Expertise: Maintain proficiency in Adobe Creative Suite (InDesign Illustrator Photoshop) Canva Fiery and VersaWorks.
- Equipment Maintenance: Ensure proper regular maintenance of production equipment (Ricoh 5300 Duplo 616 Pro Roland VG3 Canon TM355) and manage technical issues.
- Strategic Expansion: Assist in scaling capabilities for wide format offerings (stickers/vinyls on Roland VG3) and co-developing our new bespoke consumer 3D printing program (BambuLab X1C) with our resident 3D printing expert.
Shipping & Freight Operations
- Retail Leadership: Serve as the expert consultant for all retail carriers (DHL FedEx UPS and USPS) creating cost-effective solutions for customers.
- Freight Brokerage: Develop expertise in our co-located World Options freight brokerage handling domestic and international commercial freight (LTL FTL small parcels).
- Business Development: Utilize the World Options Portal to quote book and track shipments while generating leads and tracking outreach in HubSpot to drive new commercial growth.
What Were Looking For
Requirements:
- Experience: 2 years in retail operations print production retail shipping freight brokering or management.
- Language: Bilingual (English/Spanish) is strongly preferred.
- Technical Skills: Proficiency working with basic technology (PC/Mac Google Suite including Gmail) comfort using digital tools and management systems (Trello Canva Adobe Creative Suite Fiery VersaWorks) and ability to learn new systems/platforms (POS Shipping Software HubSpot Freight Portals)
- Leadership: Proven experience in hiring training and managing a team.
- Notary: Must be a Notary Public or willing/able to become certified in Colorado within 30 days.
- Physical: Ability to stand for extended periods and lift packages up to 50 lbs.
- Dependability: Available during normal business hours including Saturdays.
Personal Attributes:
- We-Not-Me Perspective: You foster a collaborative culture where individual success is measured by how effectively you support and elevate the entire team.
- Customer-Centric: You are friendly empathetic and a clear communicator who listens proactively works to find solutions and aims to build long-term relationships.
- Bridge Builder: You can translate customer needs into production jobs.
- Growth Mindset: You are curious and motivated to expand your skill set (e.g. 3D printing or freight shipping). If you dont know something you are open to learning it.
- Community Minded: You take pride in the organizations core values and its role in the neighborhood.
- Strong Time Management and Organizational Skills: You can thrive in a fast-paced environment with the ability to triage and multi-task.
- Reliable: You are organized dependable and ready to take ownership of the stores success.
What We Offer
- Impact: Ability to get in at the ground level (center in its first year looking to grow and expand with its employees).
- Career Path: Fast track to future leadership positions (Store Manager Multi-Unit General Manager).
- Culture: A fun inclusive people-centered environment.
- Training: Chance to learn about new equipment emerging technologies including 3D printing and commercial freight logistics.
- Education: Access to the PostNet network with resources experts and ongoing training plus opportunity for paid classes and industry certifications.
How to Apply
To apply at PostNet Belmar please send your resume and a cover letter to
Applications without a cover letter will not be reviewed.
Were excited to meet candidates who are eager to help our community and grow with us!
At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!