Customer Relations Consultant
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Excellent opportunity for customer service graduate superstars seeking a long-term career in financial services
- Work at our fabulous head office in the heart of Sydney CBD
- 12 month max term contract roles available starting on 2ndMarch 2026
Whats the role
Youll be working within a team of Customer Relations Consultant helping customers with their superannuation whilst tackling complex and interesting problems. You will be working in a high energy environment that is highly structured monitored and will use your strong operating rhythms and practices to connect with customers. You will be working in a high energy environment that is highly structured monitored and collaborative.
Thisis a Sydney based contact centre role with operating hours from Monday to Friday with a rotating roster between8:00am and8:00pm.
What do I need
Were looking for someone who brings an inquisitive and collaborative mindset. Youll need:
- Experience or a passion for Customer Service
- Outstanding capacity to deliver high quality results to deadline with good attention to detail excellent written and verbal communication skills.
- Demonstrates critical thinking and a continuous improvement mindset.
- Adaptable with can do attitude while remaining focussed on delivering to longer-term sustainability outcomes.
- Excellent interpersonal skills
- A degree in Finance Economics Business Communications Commerce or Accounting
- Availability on 20th and 21st January to attend an onsite Assessment Centre
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on ourwebsite.
Required Experience:
Contract
Key Skills
- Revenue Cycle Management
- Marketing
- Public Relations
- Algebra
- MailChimp
- Media Relations
- Social Listening
- Relationship Management
- Customer relationship management
- Medicare
- Public Speaking
- Writing Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
