Rostering Consultant NDIS QLD
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a proactive and detail-oriented Rostering Consultant to join our National Rostering this vital role youll ensure the smooth and efficient allocation of support workers to meet client needs - helping us deliver exceptional service and continuity of care. Youll work closely with our Recruitment and Service Delivery teams to maintain strong communication efficient workforce planning and a consistently high standard of customer service.
Day to day!
- Manage and maintain rosters to meet customer demand ensuring shifts are filled and planned up to eight weeks in advance.
- Match support workers to customers based on skills availability and continuity of care.
- Collaborate with the Recruitment Service Delivery Customer Care and Business Relationship teams to ensure workforce requirements are met.
- Support the onboarding and integration of new staff into the workforce.
- Ensure compliance with NDIS Quality & Safeguards Commission legislation Fair Work requirements and internal policies.
- Monitor shift allocations for compliance with working hours rest breaks overtime and minimum engagement periods.
- Identify and contribute to continuous improvement opportunities within rostering processes and the customer experience.
- Maintain accurate and up-to-date records of staffing requirements vacancies and projections using CRM systems and MS Office tools.
Lets talk about you!
Youre an organised customer-focused professional who thrives in a fast-paced environment with experience or qualifications in disability community services or a related field and strong rostering workforce management or coordination experience. You bring a solid understanding of the NDIS and health-related services along with excellent communication time management and relationship-building skills. Known for your attention to detail and proactive solutions-focused approach youre confident using MS Office and CRM systems and work effectively both independently and as part of a team. To join us youll need a current NDIS Worker Screening Check a Working with Children Check and completion of the NDIS Worker Orientation Module Quality Safety and You.
Why youll love working with us
- Birthday Leave because you deserve a paid day off to celebrate you
- Health Perks 7% off BUPA Private Health Insurance
- Recharge Time access to extra leave (plus your birthday off!)
- 24/7 Support free mental health & counselling via our EAP
- Salary Packaging including novated leasing with Smart Group
- Study Support financial assistance for work-related education
- The Gifting Hub save on brands like Good Guys Rebel Amazon & more
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
HCA connects healthcare professionals, organisations, and people to provide end-to-end healthcare solutions as needed. We fill the healthcare skills gap to ensure people in Australia always have the support they need. That's why HCA is Australia's #1 healthcare solutions provider.
