Holiday Inn Express & Suites Singapore Novena Duty Manager
Share
Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
What We need from you:
Whats the Job
We like to lead from the front. So were looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. Youll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints queries and suggestions
Your day-to-day:
Every day is different at IHG but youll mostly be:
Leading the way managing guest experiences team performance and hotel operations
Prioritising workload and ensuring your team deliver authentic memorable experiences
Developing your teams skills to drive results that positively impact on hotel performance
Having authentic conversations with guests to resolve issues queries or concerns
Being first point of contact for any critical emergency situations
What We need from you:
Minimum Diploma or equivalent
2 years front desk/guest service leader experience
Must be fluent in spoken and written English
Other languages may be preferred
Basic mathematics skills
Excellent communication problem solving reasoning and motivational skills
Long periods of standing in the front desk areas and occasional lifting of heavy items
Working knowledge of hotel property management systems like Opera beneficial
Willingness to work evenings and weekends
Required Experience:
Manager
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Hotel near Wembley Stadium, well-connected to Heathrow Airport & city centre. Book this business-friendly hotel with meeting rooms & gym now.
