Agency Business Delivery Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
The Business Delivery Manager owns end-to-end execution of key agency transformation initiatives ensuring readiness activation adoption and performance tracking. This agency force-facing role supports execution of programs such as Growth Bonus H&P Club Joint Sales Capability Recruitment expansion and TA/PFA Proposition. It requires strong coordination sales acumen and operational discipline.Key Responsibilities
Execution Leadership
Drive the planning coordination and rollout of assigned initiatives ensuring milestones are met with clarity and discipline.
Translate initiative designs into clear SOPs agency force-facing toolkits and execution guides.
Agency Force Activation & Behaviour Change
Conduct leader briefings agency force training activation sessions and feedback loops.
Support behavioural adoption through nudges coaching and frontline engagement.
Initiative Performance Tracking
Work with Distribution Performance Management and Transformation Office teams to track KPIs related to assigned initiative (movement rates activity ratios productivity metrics) identify atrisk segments and escalate intervention needs as well as track progress of initiaitive.
Maintain dashboards and structured reports to support mangement updates.
CrossFunctional Coordination
Work with Tech Digital Enablement Finance BD Recruitment Risk and Product on initiative deliverables UAT activities and readiness criteria.
Ensure operational alignment and early issue identification.
Communications & Enablement
Develop toolkits training materials FAQs and sales enablement resources.
Bridge between agency force and corporate teams to refine designs and resolve pain points.
Qualifications & Experience
Bachelors degree in Business Marketing Finance or related field.
58 years experience in agency management business development sales operations transformation or project execution roles.
Strong understanding of agency sales practices and frontline dynamics.
Experience in crossfunctional project delivery preferred.
Key Skills & Traits
Strong execution and project delivery discipline
Ability to engage and influence Agency Leaders and agents
Good data interpretation and KPI tracking skills
Clear communicator with strong facilitation and presentation skills
Practical solutionsoriented and resilient
High attention to detail and ability to manage multiple deadlines
Collaborative proactive and agency force-aware mindset
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Manager
Key Skills
- Sales Experience
- B2B Sales
- Marketing
- Financial Services
- Customer Services
- Management Experience
- Redmine
- Agency Management
- Home Care
- Outside Sales
- Sales Management
- Recruiting
About Company
พรูเด็นเชียล ประกันชีวิต (ประเทศไทย) มุ่งมั่นที่จะช่วยให้คุณก้าวหน้าในชีวิต โดยเราให้ความใส่ใจอย่างเต็มที่เพื่อการบริการที่เป็นเลิศแก่คุณ ค้นหาวิธีที่เราจะสามารถช่วยเหลือคุณได้ที่นี่ ... View more
