Desktop Engineer

Westerville, OH - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Business Enablement Engineer (Desktop/Endpoint Engineer Contract-to-Hire)

Location: Westerville OH (Hybrid must be local to Central Ohio)

About Us: Join a forward-thinking financial organization in Central Ohio as a Desktop/Endpoint Engineer helping bridge the gap between traditional desktop engineering and modern DevOps this hands-on role youll design implement and maintain a secure scalable and automated desktop environmentdriving innovation as the company transitions to a modern ecosystem.

Youll collaborate with IT Operations Information Security Project Management and business units to deliver reliable desktop services tackle complex challenges and modernize infrastructure. If youre a creative problem-solver who thrives on automation innovation and ownershipthis role is built for you.

What Youll Do:

Engineer & Automate: Design implement and maintain the organizations desktop infrastructure and applications driving modernization and automation initiatives.
Document & Educate: Create and maintain comprehensive documentation of desktop engineering processes configurations and best practices; develop knowledge base articles and technical guides.
Build & Deploy: Package and distribute software via Ivanti EPM and Microsoft Intune ensuring timely patching configuration and compliance.
Harden & Secure: Develop implement and maintain security and configuration policies (GPO DCM Intune) while collaborating with InfoSec to ensure systems are up-to-date and secure.
Troubleshoot & Resolve: Provide Tier 3 technical support diagnosing and resolving complex desktop application and configuration issues.
Collaborate & Integrate: Partner across teamsInformation Security IT Ops PMO and business unitsto ensure smooth integration and cross-team alignment.
Standardize & Scale: Build and maintain images for desktop deployments ensuring standardization and reliability across the enterprise.
Evolve & Innovate: Stay current on emerging desktop DevOps and automation technologies applying modern techniques to improve performance and efficiency.

What Youll Bring: Core Requirements:

5 years of experience in desktop engineering with emphasis on automation scripting and troubleshooting (PowerShell Ansible Terraform etc.).
3 years working with Azure Virtual Desktop (AVD) or similar virtualization platforms.
Hands-on experience with Ivanti EPM and Microsoft Intune including package creation and configuration management.
Strong understanding of ITIL or related IT service management frameworks (incident problem and change management).
Proficiency in scripting languages such as PowerShell Python or Bash.
Familiarity with containerization (Docker) and cloud computing platforms such as Azure or AWS.
Knowledge of security best practices and compliance frameworks (PCI-DSS NIST).

Advantageous Skills:

Experience building and maintaining an Azure Virtual Desktop (AVD) environment.
Prior exposure to Fiserv products.
Background in financial services or banking environments.

Cultural & Team Fit: Youll thrive here if you:

Enjoy working independently while collaborating with a tight-knit IT team.
Bring curiosity creativity and ownership to every project.
Have an engineering mindset that values structure documentation and continuous improvement.
Take pride in building reliable secure and modern systems that scale.

Team Environment:

12 total IT team members.
Direct collaboration with the Help Desk Manager and a peer engineer.
Core team focused on end-user support endpoint management and modernization initiatives.

Interview Process:

Virtual Interview with the Help Desk Manager.
Panel Interview (virtual or on-site) with additional IT team members.

What We Offer:

Modernization Opportunities: Influence the evolution of a traditional environment into a modern automated ecosystem.
Collaborative Culture: Join a team that values autonomy innovation and teamwork.
Professional Growth: Expand your skills across desktop engineering DevOps and cloud technologies.
Hybrid Flexibility: Blend on-site collaboration with remote work.
Path to Hire: Contract-to-hire structure with clear potential for conversion and advancement.

Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Join BPS Technologies: Ready to engineer solutions that make an impact Apply now and become part of the BPS Technologies networkwhere technical excellence meets real-world innovation.

Job Title: Business Enablement Engineer (Desktop/Endpoint Engineer Contract-to-Hire)Location: Westerville OH (Hybrid must be local to Central Ohio)About Us: Join a forward-thinking financial organization in Central Ohio as a Desktop/Endpoint Engineer helping bridge the gap between traditional desk...

Engineer & Automate: Design implement and maintain the organizations desktop infrastructure and applications driving modernization and automation initiatives.
Document & Educate: Create and maintain comprehensive documentation of desktop engineering processes configurations and best practices; develop knowledge base articles and technical guides.
Build & Deploy: Package and distribute software via Ivanti EPM and Microsoft Intune ensuring timely patching configuration and compliance.
Harden & Secure: Develop implement and maintain security and configuration policies (GPO DCM Intune) while collaborating with InfoSec to ensure systems are up-to-date and secure.
Troubleshoot & Resolve: Provide Tier 3 technical support diagnosing and resolving complex desktop application and configuration issues.
Collaborate & Integrate: Partner across teamsInformation Security IT Ops PMO and business unitsto ensure smooth integration and cross-team alignment.
Standardize & Scale: Build and maintain images for desktop deployments ensuring standardization and reliability across the enterprise.
Evolve & Innovate: Stay current on emerging desktop DevOps and automation technologies applying modern techniques to improve performance and efficiency.