About Our Company

Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.

When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.

Job Description

Essential Functions and Job Responsibilities:

• Administers office policies and procedures in a consistent and timely manner including the Front Desk Patient Experience Policy.
• Supervises daily operations at Medical Offices and coordinates the work activities and schedules.
• Assists in hiring of personnel; trains / orients new and existing staff; creates work assignments and schedules.
• Evaluates performance within delegated areas.
• Administers office policies and procedures in a consistent and timely manner.
• Develops guidelines for prioritizing work activities evaluating effectiveness and modifying activities as necessary.
• Identifies analyzes and resolves work related problems and issues.
• Supervises delegated office billing procedures such as patient registration encounter processing and reconciliation and charge entry. Works collaboratively with the Billing Department managers and staff to ensure timely and accurate bill processing and payment.
• Manages relationships with outside vendors to ensure contract compliance and effective levels of support.
• Works collaboratively and actively communicates with other Office Managers and administrative personnel to ensure maximum organizational efficiency and productivity.
• Responds to patient concerns. Promotes quality patient care and service.
• Serves on organizational committees and attends management meetings as requested.
• Participates in professional development activities.
• Adheres to all Company Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program.
• Manages assigned projects as directed. Performs other duties as requested.

Required Qualifications:

• 3 Years of medical office experience
• High School Diploma required associates degree preferred
• Knowledge of organizational policies procedures and systems
• Knowledge of medical office procedures
• Knowledge of computer systems and applications
• Ability to identify problems and recommend solutions
• Ability to communicate clearly and effectively
• Stronginterpersonal skills necessary to build staff administrative physician and community relationships
• Demonstrated excellent customer service skills
• Flexibility in schedule and location as needed to meet organizational needs

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.

Safety Disclaimer

OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience:

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