Intake & Compliance Administrative Support

MAJOR RESPONSIBILITIES & DUTIES:

Provides safe and effective services

• Adheres to policies related to safety and boundaries with service recipients.

• Attends safety and abuse risk management training as assigned.

• Adheres to procedures related to managing high-risk activities and supervising service recipients.

• Reports suspicious or inappropriate behaviors and policy violations.

• Follows mandated abuse reporting requirements.

Conducts assessments of youth or family referrals and applicants to determine appropriateness of Boys Town services

• Evaluates referrals and applications makes recommendations on placement and services and communicates potential referrals to appropriate staff.

• Coordinates the completion of the admissions process with agencies courts and guardians by communicating in a timely fashion acceptance rejection or need for supplemental information for all new applications.

• Coordinates pre-admission interviews with youth family agencies and court personnel as needed.

• Inputs referral information into the National Data Base.

• Develops and maintains positive relationships with various referral sources including referral agencies contract agencies courts and private referral sources.

• Provides resource information to consumers seeking services.

Services contractual relationships and provides administrative support to ensure compliance with regulatory requirements

• Ensures that service recipient files contain all required documents according to Boys Town standards and contractual requirements.

• Establishes a positive relationship with referral sources and assists each referring organization with fulfilling their case management and contractual requirements and authorizations.

• Assists in monitoring contracts and ensuring documentation completion within contractual timelines under the direction of Program Support staff.

• Supports program staff by training reviewing and providing feedback on documentation requirements of contracts.

• Prepares reports for administrative review.

• Collaborates with Program Support Services to monitor regulatory compliance requirements and assist in activities in preparation for accreditation visits.

• Coordinates with program staff for onsite contract reviews as needed.

• Monitors and processes referral access to admissions through e-mail website and phone portals.

• Attends workshops and conferences as needed.

• Examines updates and documents information relevant in the accreditation and certification process; assists with licensing applications and renewals.

• Monitors regulatory compliance including accreditation licensing and contractual requirements and assists in activities in preparation for accreditation visits.

Provides administrative support.

• Performs general administrative functions including photocopying faxing typing correspondence mail and maintaining office supplies.

• Greets visitors and staff in person or via telephone determines their needs and directs them to the appropriate person or office. Processes maintains and files departmental records including youth files payroll purchasing work orders and other documents.

• Maintains schedules and coordinates calendars for meetings and other events; records transcribes and distributes meeting minutes. Assists in organizing events as needed.

• Makes travel arrangements and completes expense reports as needed.

• Tracks researches and prepares various reports material packets and meeting/presentation materials.

• Completes departmentally specific administrative tasks as applicable per area of responsibility.

KNOWLEDGE SKILLS AND ABILITIES:

• Knowledge of office administrative procedures practices and filing methods.

• Knowledge of regulatory and contractual requirements community resources and service providers available in the geographical area.

• High level of professionalism and interpersonal skills.

• Strong computer skills in Microsoft Office including PowerPoint Excel and Word.

• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate professional manner while maintaining necessary degree of confidentiality.

• Ability to work independently prioritize projects meet deadlines and multi-task while maintaining quality standards.

• Knowledge of the Boys Town Model.

• Ability to type accurately and proficiently at a high rate of speed.

REQUIRED QUALIFICATIONS:

• Associate degree or equivalent combination of education and experience required.

• Minimum of one year of administrative or clerical experience required.

PREFERRED QUALIFICATIONS:

• Bachelors degree preferred.

• Minimum of 1 year of experience including working with children and families preferred.

• Previous experience working in a Medicaid or third-party billing related environment preferred.

• Experience working within the Boys Town program preferred.

• Bi-lingual preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS EQUIPMENT USAGE WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop monitor keyboard and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town it is the foundation of who we are and what we do.

At Boys Town we cultivate a culture of belonging for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service our employees have helped us grow from a small boardinghouse in downtown Omaha Nebraska into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977 our services branched out into the health care and research fields offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Towns mission which is why we are proud of their commitment to making the world a better place for children families patients and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement parenting resources from our experts and professional development opportunities within the organization just to name a few. Working at Boys Town is more than just a job it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties skills or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and/or expression national origin age disability or veteran status. To request a disability-related accommodation in the application process contact us at 1-.