Middleware Application Support Engineer

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Required skills:

Install configure patch and maintain JBOSS and IIS.

Provide 24x7 L2/L3 production support for critical integration issues.

Monitor application performance server health and messaging queues using tools like AppDynamics Dynatrace or Splunk.

Troubleshoot complex issues including thread dumps heap dumps connection pooling and JVM memory leaks.

Identify analyze and resolve technical support tickets within SLA performing Root Cause Analysis (RCA).

Support the integration of Adobe Document Generation API/AEM with enterprise applications.

Troubleshoot document generation failures template mapping issues and API connectivity problems.

Ensure compliance with security standards (SSL/TLS) for document processing.

Coordinate with developers and vendors for permanent fixes.

Handle escalation management professionally.

Key Responsibilities

1 Activity includes providing support in Oracle Application and WebLogic

2 Substantial in setting up multiple domains including Admin Servers Managed Servers in different Environments.

3 Deploying WAR EAR Applications on various targeted servers in the clustered environments

4 Knowledge on JMS Servers Queues Topics.

5 Automate operational tasks workflows and deployments to improve efficiency and reduce manual effort.

Salary Range- $90000-$100000 a year

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Required skills: Install configure patch and maintain JBOSS and IIS. Provide 24x7 L2/L3 production support for critical integration issues. Monitor application performance server health and messaging queues using tools like AppDynamics Dynatrace or Splunk. Troubleshoot complex ...