Director of Operations

This role serves as a key member of the teams senior leadership working closely with the Partner(s) to drive operational excellence. The Director of Operations is responsible for day-to-day team management translating strategic objectives into actionable initiatives and serving as the lead liaison to the Enterprise Service Team. This position combines hands-on operational oversight with strategic planning to ensure the team meets its goals while maintaining compliance and fostering a high-performance culture.

Essential Responsibilities

Strategic Leadership & Planning

• Collaborate with Partners in setting and driving team vision operations strategy and staffing levels
• Translate strategy into actionable steps for growth implementing team-wide goal setting performance management and annual operations planning
• Design and implement operational strategies plans and procedures aligned with short and long-term team objectives
• Participate in growth activities including strategic partnerships and integration efforts as applicable

Operations & Process Excellence

• Identify and implement best practices to optimize productivity team structure and process effectiveness
• Act as operational leader by proactively addressing issues identifying efficiency opportunities maximizing use of Monetas technology platform and improving work product quality
• Oversee processes that optimize client experience and ensure consistent service delivery
• Serve as lead liaison to the Enterprise Service Team facilitating communication and resolution of operational issues
• Oversee approval processes and communications for expense reimbursements business development payments team expenses timecards PTO and payroll
• Ensure compliance with firm policies and RIA regulatory requirements taking appropriate action when necessary
• Manage a select portfolio of client accounts to develop a comprehensive understanding of the teams core business operations member responsibilities and workflow capacity

Financial Management & Reporting

• Develop and manage team-level financial budgeting projections and reporting for the Partner group
• Partner with Monetas accounting finance and business intelligence departments
• Develop reports on team performance and provide insights and recommendations to support informed decision-making
• Provide KPI reporting to Partners and team leadership
• Utilize financial modeling and business intelligence analytics for data-driven decisions

People & Culture

• Oversee team operations and employee productivity building a highly inclusive culture that ensures team members can thrive and that team goals are met
• Lead and develop team members to encourage maximum performance and dedication
• Support effective recruiting onboarding professional development performance management and retention
• Foster a positive and collaborative work environment
• Plan and execute culture-building experiences and activities
• Participate in team committees as needed

Qualifications :

• Bachelors degree in Business Finance or related field required
• 5 years of progressive operations experience preferably within financial services  
• 5 years in leadership role managing teams of 10 employees with demonstrated experience leading and developing high-performing teams
• Direct experience with RIA operations custodial platforms and portfolio management systems preferred
• Understanding of RIA regulatory requirements and SEC compliance standards preferred
• Expertise with major custodial platforms (Schwab Fidelity Pershing TD Ameritrade etc.)
• Proficiency with portfolio management systems (e.g. Orion Black Diamond Tamarac Addepar)
• Strong change management and project management skills with track record of successful implementations
• Executive presence with ability to present to senior leadership
• Authorized to work in the United States

Additional Information :

Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families: 

• This is a full-time exempt salary position and reports to the Partner (s)
• Paid holidays
• Paid time off (PTO)
• Employer cost-shared medical and dental insurance
• Employer paid short-term disability long-term disability AD&D insurance and basic life insurance
• 401k Match 50% of employee contributions up to 6% of compensation
• Discretionary annual profit-sharing bonus
• Paid parental leave
• Professional development reimbursement
• Paid volunteer time off (VTO)
• Employee referral incentive bonus program
• Onsite wellness programs & rewards
• Employee engagement activities

Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65.  We also do not allow outside business activities insurance commissions and/or trails. 

Remote Work :

No

Employment Type :

Full-time