Client Care Coordinator

Oklahoma City, OK - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

The Client Care Coordinator is responsible for coordinating and communicating schedules between

clients and caregivers/associates.

Essential Functions:

Participate in new client meetings when requested.
Coordinate caregivers/associates in filling out schedules requested by the clients.
Enter established schedules into Generation software.
Input daily changes to clients schedules.
Communicate any changes to clients schedules.
Document in Call Center any pertinent information relating to client and caregiver/associate.
Make deliveries as needed.
Manage a high volume of incoming calls while placing several outgoing calls to staff open shifts on a timely basis.

Requirements

Competency Statements:

Excellent analytical and problem-solving skills.
Ability to build honest sustainable relationships with clients caregivers and office staff.
Demonstrates competency organization attention to detail flexibility and cooperation in performing all job responsibilities.
Interprets and uses job related terminology effectively and efficiently.
Strong communication skills with the ability to speak effectively with people at any level.
Proven ability to efficiently multi-task in a fast-paced environment and maintain a positive attitude.
Strong work ethic and self-motivation to complete tasks without direct supervision.
Utilizes excellent customer ser vice and client relationship skills at all times and conveys a positive and professional attitude.
Must have excellent written and oral communication skills in person on the phone text and email.
Able to maintain confidential and proprietary information.

Supervisory Responsibility

This role has no supervisory responsibilities.

Work Environment

This job operates in a clerical office setting. This role routinely uses standard office equipment such as

computers phones photocopiers filing cabinets and fax machines.

Physical Demands

This is a largely sedentary role with the physical abilities below may be required.

Required Experience:

Full-timeDescriptionThe Client Care Coordinator is responsible for coordinating and communicating schedules betweenclients and caregivers/associates.Essential Functions:Participate in new client meetings when requested.Coordinate caregivers/associates in filling out schedules requested by the client...