Sr CX Training Professional

• Develop and deliver high-quality Level 3 & 4 eLearning materials including 3D models motion graphic videos and interactive storyline modules.
• Design user interfaces and user experiences for websites SharePoint sites educational platforms ensuring they are engaging accessible and effective.
• Conduct user research including surveys interviews and usability testing to gather feedback and improve design iterations.
• Develop wireframes prototypes and high-fidelity mockups to effectively communicate design ideas and concepts.
• Ensure consistency and adherence to brand guidelines across all design projects maintaining a cohesive visual identity.
• Stay updated with the latest design trends tools and technologies to continuously improve design processes and deliver innovative solutions.
• Collaborate closely with instructional designers content creators and developers to create cohesive and innovative eLearning products.
• Conduct usability testing and gather feedback to continuously improve the design and functionality of eLearning deliverables.
• Create product marketing and sales presentations that effectively communicate key messages and engage the audience.
• Manage multiple projects simultaneously ensuring timely delivery and high-quality outcomes.

Required Skills and Qualifications:

• Preferable to have bachelors degree in UI/UX graphic design Interaction Design or a related field.
• Minimum 8-10 years of experience in UI/UX design with a strong portfolio showcasing relevant work including eLearning modules videos and presentations.
• Expertise in visual design interaction design and usability testing.
• Proficiency in design tools such as Adobe Creative Suite (Photoshop Illustrator After Effects Captivate) Sketch Figma Articulate and other relevant software.
• Knowledge of HTML/CSS and the ability to implement design concepts into functional web pages.
• Strong communication skills and the ability to work effectively in a fast-paced environment.

Preferred Qualifications:

• Knowledge of HTML CSS and JavaScript for creating interactive prototypes and collaborating with developers.
• Familiarity with accessibility standards and guidelines ensuring designs are inclusive and accessible to all users.
• Experience with 3D modeling and motion graphics.
• Familiarity with Articulate Storyline Adobe Captivate and able to build customized solutions different techniques of programming.
• Ability to create visual appealing product marketing and sales presentations.