Dutch Customer Advisor in Lisbon

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Grow Your Career in Customer Support Excellence!

Do you enjoy helping people and making every interaction a great experience Were looking for a customer-focused Support Specialist to join a lively team. If youre comfortable in a fast-moving environment and like solving problems with empathy and clear communication this could be a strong match.

Role Overview:

As a Customer Advisor youll be the main contact for users assisting them through multiple channels such as email chat and social platforms. From account and billing questions to technical support your mission is to keep the customer journey smooth and high quality.

Key Responsibilities:

Deliver friendly solution-oriented support across several channels
Help with account setup password resets billing questions and identity verification
Investigate and resolve technical issues with accuracy and clear updates
Ensure every customer receives a consistent respectful and supportive experience
Document cases correctly while following internal processes and guidelines
Collaborate with internal teams to improve workflows and support quality
Share feedback and ideas to strengthen customer experience and service delivery

Requirements:

Language Skills: Fluent in Dutch (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Greece residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Why Join Us:

Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Onsite Work: Engage and grow in a collaborative office environment
Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity Apply today and lets connect!

Grow Your Career in Customer Support Excellence! Do you enjoy helping people and making every interaction a great experience Were looking for a customer-focused Support Specialist to join a lively team. If youre comfortable in a fast-moving environment and like solving problems with empathy and clea...