IT Support Responsible (Network Cabling Hands-on Services)

Bosch Group

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profile Job Location:

Bursa - Turkey

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Manage analyze resolve and close infrastructure-related IT tickets within agreed SLA targets following incident and problem management processes.
  • Provide hands-on support for receiving installation replacement disposal and inventory management of network devices.
  • Perform labeling and structured cabling operations cabinet reorganization/renewal and switch replacement activities.
  • Support fiber cabling installation maintenance and troubleshooting activities.
  • Assist in conducting and supporting Wi-Fi surveys and related wireless infrastructure tasks.
  • Participate in new IT roll-out and infrastructure upgrade projects.
  • Ensure network operations comply with company IT standards security policies and best practices.
  • Maintain accurate documentation of network assets cabling and infrastructure changes.
  • Communicate and coordinate effectively with external service providers and vendors when required.
  • Identify improvement opportunities and contribute to continuous service enhancement initiatives.
  • Support daily IT infrastructure operations to ensure business continuity.

Qualifications :

  • University degree in Information Technologies Electronics Computer Engineering or related fields (or equivalent technical experience).
  • Minimum 23 years of hands-on experience in network support cabling and infrastructure services.
  • Practical experience with network devices (switches access points routers) installation replacement and inventory management.
  • Knowledge of structured cabling standards labeling cabinet organization and fiber cabling support.
  • Experience supporting Wi-Fi surveys and basic wireless infrastructure activities.
  • Intermediate knowledge of network security concepts.
  • Familiarity with ITSM tools and SLA-based incident and problem management processes.
  • Ability to coordinate with external service providers and vendors.
  • Strong problem-solving skills and ability to work in operational environments.
  • Good communication skills and team-oriented mindset.
  • Proficiency in Turkish; basic working knowledge of English is an advantage.

Remote Work :

No


Employment Type :

Full-time

Manage analyze resolve and close infrastructure-related IT tickets within agreed SLA targets following incident and problem management processes.Provide hands-on support for receiving installation replacement disposal and inventory management of network devices.Perform labeling and structured cablin...
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About Company

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Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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