Technical Support Representative

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profile Job Location:

İzmir - Turkey

profile Monthly Salary: € 1000 - 1000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

About the Role:

Provide first-line technical assistance to German-speaking users. Diagnose problems and guide customers through solutions step-by-step.

Responsibilities:

  • Respond to technical support requests

  • Document cases in the internal system

  • Collaborate with second-line technical teams

Requirements:

  • German C2 English C1

  • Basic IT troubleshooting knowledge

  • Strong customer communication

What We Offer:

  • Remote setup with provided equipment

  • Continuous technical training

  • Global career path opportunities

  • Monthly performance bonuses

Join Us!

If youre passionate about helping people and want to build a career in an international company wed love to hear from you!

Apply now or send your CV in English to and become part of a friendly global customer experience team based in beautiful Turkey..

About the Role: Provide first-line technical assistance to German-speaking users. Diagnose problems and guide customers through solutions step-by-step. Responsibilities: Respond to technical support requests Document cases in the internal system Collaborate with second-line technical teams R...
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Key Skills

  • Dhcp
  • SQL
  • Active Directory
  • VOIP
  • VMware
  • Customer Service
  • Windows
  • Trouble Shooting
  • Java
  • VPN
  • Sharepiont
  • hardware
  • Dns
  • Technical Support
  • Software Applications