Director of IT
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced and hands-on Director of IT to lead all information technology operations at Swissôtel The Bosphorus Istanbul. This role is responsible for ensuring the reliability security and efficiency of all hotel IT systems while supporting uninterrupted hotel operations and delivering a seamless guest experience.
The Director of IT will manage the hotels IT infrastructure systems vendors and budget in line with Accor standards ensuring compliance operational continuity and continuous improvement across all departments.
Key Responsibilities:
- Lead and manage all IT operations within the hotel ensuring system stability security and high availability
- Oversee hotel technology systems including PMS POS finance systems networks servers and interfaces
- Ensure cybersecurity data protection access controls and compliance with Accor policies and local regulations
- Develop implement and regularly test disaster recovery and business continuity plans
- Manage the IT budget cost control and asset planning
- Coordinate software upgrades system releases maintenance and preventive support programs
- Manage vendor relationships contracts software licensing and service level agreements
- Provide timely technical support to hotel operations minimizing downtime and operational impact
- Collaborate with department heads to improve operational efficiency through technology solutions
- Prepare and present regular reports on IT performance incidents risks and improvement actions
- Support internal and external audits and ensure IT audit readiness at all times
- Lead develop and evaluate the IT team fostering a culture of service excellence accountability and continuous development
Qualifications :
- Bachelors degree in Information Technology Computer Science or a related field
- Minimum 812 years of professional IT experience including senior leadership responsibility
- Proven experience managing IT operations in hospitality or other 24/7 operational environments (hospitality experience strongly preferred)
- Strong knowledge of IT infrastructure networks cybersecurity system administration and disaster recovery
- Hands-on experience with hotel systems and system interfaces
- Solid understanding of IT governance compliance requirements and audit processes
- Experience managing IT budgets vendors contracts and software licensing
- Strong leadership and people management skills with the ability to develop high-performing teams
- Ability to balance strategic planning with hands-on operational involvement
- Excellent communication stakeholder management and problem-solving skills
- Service-oriented mindset with the ability to work in a fast-paced hotel environment
- High level of integrity confidentiality and professional ethics
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
