SOC Operator, PT Weekends 1st Shift, 24.87
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Job Location:
Waltham, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We operate in 47 countries employ more than 355000 people worldwide and support over 150000 clients.
Securitas plays an essential role for our clients and in society. Our Global Security Operations Center (GSOC) positions help maintain a safe and secure environment by actively monitoring security systems coordinating emergency responses and supporting on-site security teams. GSOC Operators serve as the central hub for communication and incident management ensuring timely and effective responses to all situations.
Onsite Global Security Operations Center (GSOC) Operator
Location: Waltham MA
Schedule: 7:00 a.m. - 3:00 p.m. Sat/Sun (Onsite Only)
Pay Rate: $24.87/ hour
This is a fully onsite position. Remote or hybrid work is not available.
As an Onsite GSOC Operator you will be responsible for monitoring security systems dispatching personnel and maintaining accurate incident documentation from our Waltham MA Security Operations Center. This role requires prior security operations experience and the ability to perform effectively in a fast-paced professional command-center environment. You will play a critical role in supporting field officers and protecting people property and operations at client sites.
Key Responsibilities
Surveillance & Monitoring: Operate CCTV alarm monitoring platforms and life safety systems to identify and respond to security events in real time
Access Control: Monitor and manage access control systems for secure locations
Emergency Dispatching: Coordinate responses to alarms incidents and emergencies using radio systems phones and dispatch software
Communication: Maintain clear professional communication with security officers emergency responders and client stakeholders
Incident Reporting: Accurately document all alarms incidents and communications in detailed dispatch logs and reports
Training & Development: Participate in a structured 40-hour training program covering systems emergency procedures and site-specific protocols
Customer Service: Deliver professional courteous support to client personnel and visitors while maintaining a secure environment
Qualifications
Proven ability to remain calm focused and decisive in high-pressure situations
Strong observation problem-solving and de-escalation skills
Excellent written and verbal communication skills
Ability to work collaboratively with on-site and remote security teams
Demonstrated commitment to ethical conduct and adherence to all safety protocols
Requirements
Must be at least 18 years of age
Must be able to work onsite in Waltham MA
Legal authorization to work in the United States
Ability to read write and speak English effectively
High school diploma GED or equivalent
23 years of security operations experience required (GSOC SOC dispatch or command center experience strongly preferred)
Reliable transportation and dependable attendance
Enhanced Benefits
Medical Insurance (Anthem) Dental Insurance (Aetna) Vision Insurance (VSP)
401(k) with employer matching
Paid Life Insurance Paid Time Off Paid Training Paid Uniforms
Career development and continued education programs
Wellness financial assistance and Employee Assistance Programs (EAP)
Employee discount programs (vehicles cell phones travel entertainment and more)
Securitas is a trusted security partner helping make the world a safer place.
Watch our story: more and apply today at to explore your career path with Securitas.
EOE/M/F/Vets/Disabilities
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability protected veteran status or any other legally protected characteristic.
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Key Skills
- Quality Analysis
- Facility
- ISO
- Inventory Levels
- Root cause Analysis
- Shift operations
- General Maintenance
- Daily Operations
- Supervision
- Analysis
- PLC
- Safety Standards
- Quality Standards
- Time management skills
- Troubleshooting
About Company
Von der Planung über die Installation bis hin zur Inbetriebnahme und Wartung- unsere Expertinnen und Experten der 🔴🔴🔴 Securitas Technology bieten den Rundum Service für modernste und individuelle Sicherheitslösungen. Zur Verstärkung unseres Expertenteams suchen wir ab sofort einen S ... View more
