Revenue Enablement Manager Onboarding

Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not read both at home and at work. If youre reading this and nodding check out ourbrand video.

Despite the clear preference for video communication and knowledge sharing in the business environment are still dominated by text largely because high-quality video production remains complex and challenging to scaleuntil now

Meet Synthesia

Were on a mission to make video easy for everyone. Born in an AI lab our AI video communications platform simplifies the entire video production process making it easy for everyone regardless of skill level to create collaborate and share high-quality videos. Whether its for delivering essential training to employees and customers or marketing products and services Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. Were trusted by leading brands such as Heineken Zoom Xerox McDonalds and more. Readstories from happy customerswhat1200 people say on G2and being named as one of theTop Startups to Bet Your Career On in 2025!

In 2023 we were one of 7 European companies to reach unicorn February 2024 G2 named us as the fastest growing company in the 2025 we announced our series D total weve raised over $330M in funding from top-tier investors including NEA Atlassian Ventures WiL PSP Growth and existing investors such as Accel Nvidia Kleiner Perkins GV and top founders and operators including Stripe Datadog Miro Webflow and Facebook.

About Revenue Enablement at Synthesia

Were not your average enablement teamwe operate as an extension of the field. We stay deeply connected to SDRs and sales teams by joining calls shadowing outreach reviewing sequences and staying close to real-world prospect interactions. We pride ourselves on being experts not only in our products but also in the domains our prospects work in. That means were always ahead of the curveturning the latest product updates competitive shifts and market insights into actionable guidance that helps SDRs drive pipeline with consistency and confidence.

Role Overview

TheManager of Onboarding owns the strategy development and execution of all onboarding and readiness programs across the revenue organization. This leader ensures new hires quickly reach full productivity and tenured reps are equipped with the skills behaviors and certification paths required for career progression.

Reporting to the Head of Revenue Enablement this role blends strategic program design with hands-on delivery. You will build structured onboarding journeys role-based certification frameworks and promotion readiness programs that help SDRs AEs and other revenue roles ramp faster and grow faster.

Youll partner closely with SDR Leadership Sales Leadership RevOps Product and PMM to ensure onboarding is tightly aligned with GTM motions product capabilities and field expectations. While initially an individual contributor role it will scale into a leadership role as the company expands.

Key Responsibilities

Cross-Functional Alignment

• Partner with CRO SDR/Sales leadership RevOps Product and PMM to ensure onboarding and readiness programs align with GTM strategy.
• Act as a strategic advisor on ramp productivity skill gaps and field readiness.
• Work directly with revenue leaders to design programs that elevate new-hire performance and support structured career advancement.

Onboarding Program Ownership

• Build own and continuously improve the global onboarding program for revenue roles (SDRs AEs CSMs as needed).
• Develop role-specific onboarding paths that ramp new hires to productivity quickly and consistently.
• Deliver live sessions manage LMS content and maintain a structured onboarding calendar.
• Define clear success metrics and certification checkpoints for new hires.

Promotion Readiness & Career Path Programs

• Design and manage promotion readiness frameworks for SDRs and AEs including competency models skill certifications and manager-led coaching.
• Build structured learning paths and practice-based assessments (mock calls messaging certifications demos roleplays).
• Partner with leaders to ensure promotion criteria are consistent fair and aligned with performance expectations.
• Track progress and support managers with insights to guide rep development.

Field Engagement & Program Optimization

• Shadow new hires observe calls and gather feedback to continuously refine onboarding content.
• Identify common ramp blockers and skill gaps and embed solutions into onboarding and readiness curricula.
• Build playbooks tool guides and learning modules that support both new hire ramp and ongoing development.

Tools AI & Automation

• Partner with RevOps/Sales Ops to maintain LMS infrastructure and streamline readiness workflows.
• Drive adoption of tools used in onboarding (e.g. LMS Gong Outreach Salesforce).
• Identify opportunities to use AI and automation to create scalable personalized learning experiences.

Measurement & Insights

• Track ramp time certification completion performance benchmarks and readiness indicators.
• Use data to refine programs update competency frameworks and guide reinforcement.
• Report on onboarding and promotion-readiness outcomes to senior leadership.

Experience Requirements

• 710 years in revenue enablement onboarding program management SDR/Sales leadership or related fields.
• Experience designing and running onboarding or certification programs in a SaaS high-growth environment.
• Strong background in curriculum development facilitation and adult learning principles.
• Proficiency with enablement tools and LMS platforms (e.g. Salesforce Outreach Mindtickle Synthesia).
• Ability to influence senior leaders and drive alignment across Sales SDR RevOps Product and PMM.
• Proven track record building and scaling onboarding programs from scratch.

Ability to be in the NYC office for in-person onboarding program.

Salary: We are targeting a salary of $160000 - $200000 depending on experience