Sales Operations Coordinator Hilton Portland Downtown

Start a rewarding hospitality career with Hilton!

Hilton Portland has a rare opening for Sales Operations Coordinator!This role offers a competitivehourly pay rate opportunities for growthhealth benefits free meals and the best employee travel program in the industry!

TheHilton Portland Downtown is an iconic property located in the heart of downtown Portland where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits career growth opportunities and our Go Hilton travel discount addition the property offers free meals during shifts. We know that you will love being a part of a team that was named Great Places to Work eight years straight!

As a Hilton Team Member you are eligible for:

• Travel Program with 30 room nights per year for you plus 70 for your friends/family
• Paid time off program
• Free employee meals
• Medical Dental and Vision benefits
• 401(k) Savings Plan
• Education Assistance
  
  We are seeking friendly detail-oriented Team Members who:

• Can work a standard Monday - Friday shift schedule (8am - 5pm).
• Have a combination of at least one (1) year administrative and/or guest-facing hotel experience (front desk reservations or other front-of-house hotel role)
• Are proficient with MS Office specifically Excel Word and Outlook

What will I be doing

Provide administrative support for Sales Managers including typing filing dictation distribution and telephone support. Coordinates meeting set-ups and performs minute taking transcribing and distribution to corporate and in-house of the following:

• Executive Committee Meeting and other Sales/Admin Meetings
• Coordinates and delegates distribution of incoming and outgoing correspondence for Sales and the General Manager.
• Maintains all correspondence filing answering phones and taking messages.
• Utilize a telephone system in a friendly manner. Correctly direct callers to the proper Sales
• Manager forwarding calls to appropriate person assisting caller.
  
  Other:

• Regular attendance in conformance with the standards which may be established by Hilton from time to time is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

• Maintain adequate office supplies by assessing need and placing orders in advance.
• Assist with overflow work from others within the department.
• Accurately maintain file management and organization.
• Completes Expense Reports for the General Manager and other related administrative work.
• Performs reservation duties for VIPs and GMs request which includes room accommodations amenities transportation pick up etc.
• Research and respond to inquiries from guest relating to Sales and Administration.
• Provide accurate information to inquiries direction hours of operation etc.

SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY:

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation using some other combination of skills and abilities.

• Ability to prioritize daily work and manage multiple tasks simultaneously
• Ability to work in an environment with frequent interruptions.
• Ability to interact with multiple managers and departments effectively
• Ability to input data into computer at a rate of 50 wpm.
• Working knowledge of windows operating systems including (Microsoft Word Excel Outlook PowerPoint and Internet Explorer).
• Knowledge of Delphi Windows Hotel Software Program preferred.
• Must be able to spend the majority of a shift sitting and/or standing/walking
• Frequent crouching/bending/stooping grasping reaching and pushing/pulling required
• Occasionally lift and/or carry up to 25 lbs.
  

What are we looking for

Education

Any combination of education and experience equivalent to graduation from high school or any other combination of education training or experience that provides the required knowledge skills and abilities. High School diploma required.

Experience:

• Minimum of one (1) year of administrative support experience and/or one (1) of guest-facing hotelexperience (front desk reservations or other front-of-house role) is required.A combined total of at least one (1) year of both administrative and hotel experiencewill be considered.
• Additional hospitality industry experience preferred.

Licenses or certificates:

No special licenses required.

Grooming:

All employees must maintain a neat clean and well-groomed appearance (specific standards available).

SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY:

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans