Director of Rooms

Peachtree Corners, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Atlanta Marriott Peachtree Corners is a modern welcoming hotel conveniently located near Technology Park and just minutes from Norcross giving guests easy access to local businesses dining and entertainment. With contemporary guest rooms versatile meeting space and thoughtfully designed public areas our hotel offers a comfortable and productive environment for both business and leisure travelers. Featuring upscale amenities a relaxing outdoor courtyard and a commitment to exceptional service we provide a memorable stay for every guest.

Are you a hands-on hospitality leader with exceptional follow-through and a passion for delivering outstanding guest experiences Were looking for a Director of Rooms to join our team and oversee all Rooms Division operations in a dynamic guest-focused environment. As a key member of the leadership team youll guide Front Office Housekeeping and related departments while ensuring smooth efficient and service-driven daily operationsall with the flexibility needed to support the hotels evolving needs.

Lead and support Front Office Housekeeping and Guest Services teams while maintaining a strong hands-on presence in daily operations.

Ensure service standards operating procedures and brand expectations are consistently met across all Rooms Division departments.

Train coach and develop team members to deliver warm professional and memorable guest service.

Address and resolve escalated guest concerns with urgency care and effective problem-solving.

Oversee room inventory cleanliness standards departmental staffing budgeting and operational efficiency.

Partner closely with Engineering Food & Beverage Sales and other departments to ensure seamless guest experiences and smooth hotel operations.

Review daily reports monitor labor and expenses and identify opportunities for improved performance and guest satisfaction.

Conduct regular property and room inspections ensuring issues are addressed promptly with strong follow-through and attention to detail.

If youre an organized service-driven leader with excellent communication skills and a commitment to operational excellence wed love to meet you!

Why Work with Us

As part of our team youll enjoy:

Competitive salary

Medical dental vision and 401k plan options

Opportunities for career growth and development within StepStone Hospitality Inc.

An opportunity to connect with guests from diverse backgrounds in a thriving business and leisure destination

Free Parking

Free Lunch

Hotel Discounts

We offer Daily Pay get paid every day!

Requirements

Must have a comprehensive knowledge of hotel operations and guest services

Strong communication and interpersonal skills

Ability to handle difficult situations and maintain professionalism

High school education preferred; relevant training and experience required

Previous experience in a hotel environment preferred

Knowledge of applicable Federal state and local health safety and legal regulations

Ability to obtain required licenses and certificates

Additional language ability preferred

CPR and first aid training preferred

EOE All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Screener Questions: Availability

Are you able to work weekends and holidays (required)

Required Experience:

Director

Full-timeDescriptionAtlanta Marriott Peachtree Corners is a modern welcoming hotel conveniently located near Technology Park and just minutes from Norcross giving guests easy access to local businesses dining and entertainment. With contemporary guest rooms versatile meeting space and thoughtfully d...