Project the aim youll have
We are seeking a skilled Cloud Support Engineer with strong hands-on experience in Microsoft Azure and a solid focus on incident response automation and continuous this role you will contribute to operational excellence by helping to enhance our cloud support maturity drive standardization and implement best practices across our environments.
Position how youll contribute
Incident Management:
Lead and coordinate incident response activities including triage impact analysis and collaboration with engineering teams to ensure timely resolution.
Root Cause Analysis:
Prepare clear detailed RCA reports following service restoration and ensure follow-up actions are completed.
Process Optimization & Automation:
Enhance testing approaches streamline operational processes design reporting mechanisms and automate repetitive tasks using scripting (PowerShell) and CI/CD practices.
Documentation:
Create update and maintain runbooks SOPs architecture notes and knowledge base articles to support operational consistency.
Cloud Resource Management:
Provision configure and maintain Azure resources across multiple environments using IaC tools such as Bicep.
Monitoring & Reliability:
Implement and maintain monitoring logging and alerting solutions; ensure Azure infrastructure meets performance availability and reliability requirements.
Operational Support:
Support deployments patching DR procedures and continuous improvement of the Azure platform.
Qualifications :
Expectations the experience you need
- 5 years in cloud operations infrastructure delivery SRE or related roles with demonstrated process improvement achievements.
Technical Skills
- Extensive hands-on knowledge of Microsoft Azure including compute storage networking identity governance and security services.
- Strong PowerShell scripting skills for automation and operational tooling.
- Experience with Azure DevOps including designing and maintaining CI/CD pipelines.
- Proficiency with Git and modern version control practices.
- Hands-on experience with Bicep Terraform (or other IaC tools).
- Solid understanding of networking concepts and cloud-native architectures.
Soft Skills
- Strong communication capabilities problem-solving mindset and the ability to work effectively in a collaborative fast-paced environment.
Additional skills the edge you have
- One or more Azure cloud or Kubernetes certifications
- Good communication with the team and clients (soft skills)
- Ability to create technical documentation
- Understanding of the agile environment
- Strong communication and presentation skills
- Focus on self-development and teamwork
Additional Information :
Our offer professional development personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Position at: Software Mind Poland
This role requires candidates to be based in the European Union.
Remote Work :
Yes
Employment Type :
Full-time
Project the aim youll haveWe are seeking a skilled Cloud Support Engineer with strong hands-on experience in Microsoft Azure and a solid focus on incident response automation and continuous this role you will contribute to operational excellence by helping to enhance our cloud support maturity dri...
Project the aim youll have
We are seeking a skilled Cloud Support Engineer with strong hands-on experience in Microsoft Azure and a solid focus on incident response automation and continuous this role you will contribute to operational excellence by helping to enhance our cloud support maturity drive standardization and implement best practices across our environments.
Position how youll contribute
Incident Management:
Lead and coordinate incident response activities including triage impact analysis and collaboration with engineering teams to ensure timely resolution.
Root Cause Analysis:
Prepare clear detailed RCA reports following service restoration and ensure follow-up actions are completed.
Process Optimization & Automation:
Enhance testing approaches streamline operational processes design reporting mechanisms and automate repetitive tasks using scripting (PowerShell) and CI/CD practices.
Documentation:
Create update and maintain runbooks SOPs architecture notes and knowledge base articles to support operational consistency.
Cloud Resource Management:
Provision configure and maintain Azure resources across multiple environments using IaC tools such as Bicep.
Monitoring & Reliability:
Implement and maintain monitoring logging and alerting solutions; ensure Azure infrastructure meets performance availability and reliability requirements.
Operational Support:
Support deployments patching DR procedures and continuous improvement of the Azure platform.
Qualifications :
Expectations the experience you need
- 5 years in cloud operations infrastructure delivery SRE or related roles with demonstrated process improvement achievements.
Technical Skills
- Extensive hands-on knowledge of Microsoft Azure including compute storage networking identity governance and security services.
- Strong PowerShell scripting skills for automation and operational tooling.
- Experience with Azure DevOps including designing and maintaining CI/CD pipelines.
- Proficiency with Git and modern version control practices.
- Hands-on experience with Bicep Terraform (or other IaC tools).
- Solid understanding of networking concepts and cloud-native architectures.
Soft Skills
- Strong communication capabilities problem-solving mindset and the ability to work effectively in a collaborative fast-paced environment.
Additional skills the edge you have
- One or more Azure cloud or Kubernetes certifications
- Good communication with the team and clients (soft skills)
- Ability to create technical documentation
- Understanding of the agile environment
- Strong communication and presentation skills
- Focus on self-development and teamwork
Additional Information :
Our offer professional development personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Position at: Software Mind Poland
This role requires candidates to be based in the European Union.
Remote Work :
Yes
Employment Type :
Full-time
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