Partner Manager

We are looking for an individual who will help to define ServiceNows strategic partner ecosystem. The individual will identify recommend build and execute strategic partnerships with ISVs that build apps and integrated offerings for sale and distribution through the ServiceNow Store. This individual will develop partnerships that provide ServiceNow a competitive advantage in the market by delivering expanded value to our end-customers. The ServiceNow Store team is instrumental in driving partner revenue as well as in influencing higher retention and expansion of ServiceNow s homegrown solutions.

The ideal candidate will need to have at least 5-8 years of experience managing technology partnerships. This candidate will be a trusted advisor for our OEM and ISV partnerships and will be focusing on driving a successful GTM business strategy for each partnership they manage and will be measured by partner NNACV.

Responsibilities:

• Conduct strategic GTM business plans with all ISV Partnerships including technical innovation sales marketing business goals and forecasting 
• Generate incremental revenue in existing ISVs and in new ISV markets 
• Develop partner go-to-market strategy: sales enablement marketing and forecast planning 
• Achieve quarterly and annual NNACV revenue targets 
• Drive strategic enterprise-wide OEM transactions 
• Manage partner engagement via QBRs executive check-ins etc. 
• Work strategically cross-functionally with BUs sales marketing operations legal solution consulting and product teams to execute against ISV partner and organizational goals 
• Evangelize the ServiceNow Technology Partnership Program 

Requirements:

• A proven track record of driving strategic GTM conversations 
• Ability to maintain a high level of planning and productivity manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced complex collaborative and team-oriented environment 
• Passion for partnering inside and outside of the organization with a proven track record of consistent overachievement of quota and revenue goals while establishing and maintaining partner satisfaction 
• Strong technical aptitude 
• Ability to sell to C-Level and across Product and IT organizations 
• Excellent interpersonal communication and leadership skills 
• Ability to develop business use cases & requirements while creating and managing strategic alliances 
• Ability to sell both bundling an application and deployment of a platform 
• Deep analytical skills enabling comprehension and synthesis of complex business and technical issues 

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 5-8 years of experience selling OEM ISV or direct enterprise software or enterprise SaaS solutions in large complex environments 
• A proven track record of driving strategic GTM conversations 
• Ability to maintain a high level of planning and productivity manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced complex collaborative and team-oriented environment 
• Passion for partnering inside and outside of the organization with a proven track record of consistent overachievement of quota and revenue goals while establishing and maintaining partner satisfaction 
• Strong technical aptitude 
• Ability to sell to C-Level and across Product and IT organizations 
• Excellent interpersonal communication and leadership skills 
• Ability to develop business use cases & requirements while creating and managing strategic alliances 
• Ability to sell both bundling an application and deployment of a platform 
• Deep analytical skills enabling comprehension and synthesis of complex business and technical issues 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time